JDA TSG Job - 31560405 | CareerArc
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Company: JDA TSG
Location: Cincinnati, OH
Career Level: Director
Industries: Business Services, Consulting


JDA TSG, is looking for Active Directory Security experts to join our team as a Premier Field Engineer (PFE) in support of one of our critical client relationships. This is a knowledge transfer role where you'll be presenting solutions & remediation strategies to a range of technical & non-technical audiences on a regular basis.

PFE's are some of the most distinguished & highly accredited engineers in the world. They are subject matter experts called upon to service & support our client's Premier customers, typically F1000 organizations all across the country. This is an opportunity to elevate your skills & knowledge base to an extraordinary level. You will provide support for a range of issues delivering guidance, education & adherence to best practices. It's a dynamic & challenging role best suited for intellectually & professionally curious, & of course talented engineers.

Travel :

PFE's are home based & travel to customer locations to provide services. Typically, you'll be on-site Mon-Thurs about 3 times per month. A valid driver's license is required for the position.

Core Accountabilities:

You will be responsible for customer satisfaction, deployment, adoption & support of Active Directory Security services. You will be working & supporting customers with building, deploying, operating & optimizing large complex enterprise environments. This role requires a deep understanding of Active Directory Security protocol. Additionally, a broad understanding of supporting technologies that are core to the delivery across the enterprises. The PFE scope of work is extensive & all candidates must have a broad range of Microsoft functional & technical capabilities.

The primary work (typically under 1 week's duration per client) to be performed include:

  • Standard Product Work Shops - Training
  • In-Depth Product Reviews - White Board (Chalk Talk) Sessions
  • Health Checks / Assessments
  • Post Operational Review of Product Implementations
  • Product Upgrade / Migration Assessments
  • Systems Performance Reviews
  • Effectively communicating strategies, tactics, remediation etc. with C-Suite executives & stakeholders
  • Serve as a trusted advisor for Active Directory Security Management services & products
  • Provide best practice guidance on setting up & maintaining a solid Active Directory in a secureenvironment

Required Skills & Experience:

  • Able to build & deliver Executive Level presentations, discuss findings & complimentary products at a solutions level
  • Technical product depth with Active Directory Security Management
  • 5+ years of engineering & design experience supporting Microsoft platform products including:
    • Active Directory
    • Active Directory Security & Delegation
    • Active Directory Federation Services / Certificate Services
    • Active Directory Rights Management Service
  • Security best practices & implementation for Microsoft technologies
  • Reviewing & oversight of major changes to the Active Directory Security Management & associated Windows Server settings for multiple customers

· 5 + years' experience supporting Enterprise customers with PKI administration including systems development, network operations & software support

· 4+ years' industry experience with Microsoft Server products

  • 3+ years On-Premises support or consulting work for Enterprise customer base
  • 3+ years Advanced troubleshooting
  • Awareness of corporate environments & their business requirements
  • Candidates must be able to work independently as well in a team environment

· Excellent written, oral & presentation skills

· Good understanding of ITIL/Service Management

· Strong experience with security services; Windows Server, O365, Configuration Wizard

· Networking (Protocols & Firewalls)

· Risk analysis

Desired Skills & Experience:

· Characteristics of importance include but are not limited to customer service, problem solving & the ability to read/interpret the needs/wants of customer executives & leaders

· Ability to handle customer critical issues & work in difficult situations

· Perform self-directed learning in a rapidly changing environment

· Advanced Microsoft certifications are preferred

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