Client Services Coordinator Job Listing at K12 Administration in Ventura, CA (Job ID 256327)

Description

SSG SCHOOL-BASED MENTAL HEALTH PROGRAM                                                    Job Title: ON-SITE School-Based Program Mental Health Client Services Coordinator
Location: 4880 Market Street, Ventura, CA 93003 
Office Hours:  8:30 AM-4:30 PM 
Supervisor: Mental Health Market President, Regional Clinical Director, and State Clinical Director
Terms of Employment: Employee understands that he/she is employed by Employer to provide services to assigned client site at the beginning of the school year (specific date to be determined) and continue through the end of the school year, unless terminated earlier. Employee will be supervised by Employer and should coordinate work, time off request, changes in schedule and any other issues with the supervisor. 
Essential Duties:

• Assist the Mental Health Executive Director with  
  1. The application process of Medi-Cal and state MCOs 
     • Gather information that needed for the application processes 
     • Assisting with resubmission if they are needed 
  2. Gather information regarding CA school districts 
     • Address, phone number 
     • Population 
     • Poverty Rate 
     • Points of Contacts that oversee Behavioral Health Contracts 
       • For contracted districts 
       • Number of schools  
       • POC for each school (Administrators and Counselors) 
     • School Calendars 
     • Superintendent contact information 
• Serve as the administrative assistant of the Mental Health state leadership team
  1. Administrative duties as assigned 
  2. Collect data for contracted school districts 
     • Referrals 
       • Student Medicaid numbers are correct 
       • Check required Medicaid eligibility check for audit purposes 
     • Students in treatment 
     • Issues with third party MCOs 
     • Log issues with reimbursement and assist with information flow from Mental Health Market President to LMHPs to eliminate further issues. 
  3. Assist school districts in getting their implementation plan created and submitted to DHCS 
• Serve as the point of contact for all billing denials  
  1. Check EMR/EHR reports monthly for billing denials 
  2. Resubmit claims that were denied 
• Serve as the point of contact for documentation needed to be collected for audits, from LMHPs
  1. Parent consent 
  2. Assessments 
  3. Plans of care 
  4. Compliance of timelines are adhered to 
• Work closely with Medi-Cal to verify compliance to resolve questions 
• Attend compliance regulation meetings with the Mental Health Client Services Director to ensure updates to compliance regulations, billing procedures, and program organization is adhered to  
• Train other administrative assistants on procedures outlined in this job description 

  Job Specifications: Performance review of this position will be evaluated on an annual time frame in accordance with SSG's employee guidelines.   Minimum Qualifications Knowledge, Skills, and Abilities Required

• Bachelor's degree in Education, Psychology, Business Administration, Social Work, or Human Resources.
• Minimum of 3 additional years in a coordinator, bookkeeper, or records administrator role within a Behavioral Health setting. 
• Must have history of working with Medicaid and Private insurance billing 
• Must be able to maintain records and prepare for audits
• Such alternatives to the above SSG may find appropriate and acceptable.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and reach with hands and arms; walk; sit; stoop or kneel; crouch or crawl. Additional physical requirements include the following:

• Physically capable of frequently lifting or moving 40 pounds.
• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
• Ability to sit and stand for extended periods of time.
• Manual dexterity for the purpose of using a telephone and data entry.
• Read a computer screen and printed material with or without vision aids.
• Hear and understand speech at normal levels and on the telephone.
• Speak in audible tones so that others may understand clearly in person and on the telephone

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Apply on company website