Kaiser Permanente Job - 49236282 | CareerArc
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Company: Kaiser Permanente
Location: San Diego, CA
Career Level: Hourly
Industries: Recruitment Agency, Staffing, Job Board

Description

$4,000 Sign-on Bonus Eligible Position!

Job Summary:

Under indirect supervision, performs a variety of diagnostic medical sonogrms (such as abdominal and OB/Gynecology ultrasound examinations) utilizing complex ultrasound equipment and transducers.



Essential Responsibilities:

  • Customer Service:

  • Is responsive to the needs of others by maintaining a professional behavior toward members and coworkers and creating a positive image for the department, as demonstrated by:

  • Willingness to take the initiative to resolve member issues.

  • Handling a high number of member contacts.

  • Dealing with customer complaints in a positive way.

  • Providing compassionate service.

  • Treating coworkers with respect and appreciation.

  • Fostering teamwork and thinking positively.

  • Identifies the impact of cultural diversity and lifestyle choices on patient condition and makes accommodations for such differences.

  • Demonstrates competency and understands the overall operational functions of the department to include all reception duties and cashier functions.

  • Observes regional radiation and department safety policies.

  • Age Specific Criteria.

  • Neonatal.

  • Pediatric.

  • Adolescent.

  • Adult

  • Periatric.

  • Adjusts technical factors relative to the requirements of the study and the physical maturation of the patient.

  • Modifies patient positioning techniques relative to the patients physical and cognitive abilities.

  • Always takes special care in handling, positioning and/or restraining infants and geriatric patients to avoid injury or excessive radiation exposure.

  • Demonstrates competence and understands the overall operational function of the department to include scheduling of patient appointments by telephone, mail, or in person utilizing OPAS.

  • Demonstrates competence in the operation of diagnostic ultrasound equipment, real-time and mobile, to obtain quality diagnostic images.

  • Consistently selects correct technical factors relative to the requirements of the study and the patients age and body habitus.

  • Consistently selects equipment settings and appropriate transducers in accordance with department protocols and patient body habitus.

  • Consistently processes hard copy images properly, utilizing automated equipment.

  • Properly and consistently follows specific infection control techniques relative to ultrasound imaging (e.g., cold sterilization of probes, use of condoms on endocavity probes, etc.).

  • Routinely manipulates transducer appropriately to obtain the desired images.

  • Exercises good clinical judgment.

  • Consults with the radiologist or other clinician for purposes of clarifying orders.

  • Selects alternate or additional views appropriately relative to the patients condition.

  • Does not attempt to perform an exam in any case in which it cannot be performed safely and/or properly.

  • Consistently demonstrates the ability to differentiate between normal and abnormal anatomy.

  • Documents clinical activities in a timely, comprehensive and accurate manner.

  • Completes and initials the standard consultation form and the Radiology Processing Record accurately and immediately following each procedure.

  • Routinely documents patient history relative to previous surgery, childbirth and other conditions which could affect the ultrasonic image of internal organs.

  • Additional Performance Standards for Lead DMS.

  • Provides effective functional direction to assigned staff.

  • Consistently assigns work to staff appropriately so that exams are performed in a timely manner.

  • Routinely provides timely feedback to management regarding operational problems and personnel issues.

  • Communicates effectively with other departments to promote positive interdepartmental relationships.

  • Demonstrates organizational skills and creativity in the resolution of operations problems within the department.

  • Organizational Rules, Policies and Procedures:

  • Observes all applicable regional, medical center, and department policies and procedures.

  • Quality of Service:

  • Maintains standards of professional behavior established to enhance quality of service.

  • Greets members promptly and courteously with eye contract and a pleasant expression and tone of voice.

  • Informs members of reason for any delays or anticipated delays in their care.

  • Treats all patients in accordance with the Patients Bill of Rights.

  • Conducts only work related conversations when members are waiting for service.

  • Communication:

  • Demonstrates good communication skills.

  • Communicates verbally in a clear and concise manner.

  • Demonstrates courteous and appropriate telephone skills.

  • Speaks English in the presence of patients except as required to interpret for non English speaking patients.

  • In writing, communicates accurately, completely, and legibly, and routes such communication appropriately and in a timely manner.

  • Professional Maturity:

  • Demonstrates professional maturity in all interactions with patient and staff.

  • Strives to maintain good working relationships and rapport with patients, other members of the department and the health care team.

  • Is flexible and cooperative about schedule changes made to maximize productivity and efficiency.

  • Responds appropriately to constructive criticism from supervisors and peers.

  • Functions independently within defined scope of position.

  • Productivity:

  • Meets productivity norms achieved by peers within the department or the Region.

  • Equipment, Supplies and Work Area:

  • Maintains equipment, supplies and work area in accordance with department guidelines.

  • Keeps equipment and work area clean at all times.

  • Routinely handles equipment with care to avoid damage.

  • Reports equipment malfunctions to supervisory staff promptly.

  • Reports to Assistant Director, Diagnostic Imaging.

  • Assume other activities and responsibilities from ti


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