The Patient Ambassador is responsible for providing nutritional care to patients by spending quality patient time assisting in menu selection by utilizing a laptop meal ordering program, providing patient meal delivery and patient set-up with direct patient contact, receiving and processing phone orders as required, and identifying patients who have not ordered meals with the assistance of the tray tracking system. The Patient Ambassador may make meal rounds and collect survey information. They will update the food preference and nourishment information and relay pertinent information to their Supervisor/Manager or the Clinical Dietitian. The general responsibilities of the position include those listed below, but Keck Medicine of USC may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
Minimum Education: • REQUIRED: High School diploma, GED, or equivalent experience Minimum Experience/Knowledge: • Basic computer/laptop experience; able to use a computer. Bilingual a plus. • Minimum of one-year experience in related field. Required License/Certification: • REQUIRED:Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.
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