Call Center Collections Representative (Onsite) Job Listing at Kelly Services in Atlanta, GA (Job ID 10110930)

Description

Call Center Representative (Onsite)
Alpharetta, GA | $21.00–$21.50/hr | Weekly Pay

Kelly® Professional & Industrial is hiring Call Center Representatives to support a global industry leader at an onsite location in Alpharetta, GA. This is a fully onsite role (remote work is not available).

If you enjoy helping customers, problem-solving, and working in a fast-paced call center environment, this could be a great opportunity for you.

Why You'll Love This Role

• Competitive hourly pay up to $21.00/hr ($21.50/hr for bilingual candidates)

• Weekly paychecks

• Paid on-the-job training

• Work with a well-known global company

• Gain valuable experience in customer service and account resolution

What You'll Do

As a Call Center Representative, your day will include:

• Making outbound and receiving inbound calls on accounts up to 30 days past due

• Identifying the root cause of delinquency and negotiating effective resolutions

• Educating customers on account status, payment options, and next steps

• Processing payments and payoffs accurately

• Using internal systems and resources to resolve customer inquiries

• Following compliance policies and procedures

• Contributing to a positive customer experience and satisfaction goals

Schedule Details

• Monday–Friday: Between 8:00 AM – 9:00 PM

  • Schedules are posted 3 weeks in advance

• Saturday: 8:00 AM – 12:00 PM (2–3 Saturdays per month)

What We're Looking For

This role may be a great fit if you:

• Hold a Bachelor's Degree (required)

• Live in Georgia and can work onsite in Alpharetta

• Have experience in customer service, call center, or soft/relationship collections

• Communicate clearly and professionally

• Can problem-solve and work efficiently in a fast-paced environment

• Have experience with auto-dialer collections (preferred, not required)

What Happens Next

Once you apply, we'll review your experience and contact you if it's a good match. Even if this role isn't the right fit, you'll remain in Kelly's network—opening the door to future opportunities.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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