Field Operations Clerk Job Listing at Kelly Services in Livermore, CA (Job ID US3594171_BH9937366)

Description

Position: Filed Operation Clerk
Pay rate: $30 - $32/HR.

SUMMARY As a Field Operations Specialist, you will act as a subject matter expert to support ongoing operational infrastructure for the field to maintain continuous business success.  This role will partner with key stakeholders to ensure the organization's field infrastructure (Devices, Fleet and PPE Equipment) is in inventory and maintained in a “Ready Now” state for operational effectiveness. You will be the main point of contact for fleet and PPE inventory; maintaining adequate inventory of Devices, Fleet, PPE and other equipment (decals, etc.) and keeping log of all inventory.  
RESPONSIBILITIES 
  General Support and Office Operations

• Provide general support of office and field staff.
• Greet all visitors and employees that visit office and assist them with what may be needed
• Receive and distribute mail and packages
• Help troubleshoot IT helpdesk tickets that impact the field and office staff
• Keep office organized and tidy, maintaining office supplies.
• Ensure office operations are running smoothly and report any needed maintenance.  
• Coordinate travel, hotel and rental reservations for general operational purposes.
• Assist with arranging team events/ SWAG, trainings and meetings
• Ensures cost impacts to the business are considered in all tasks
• Coordinate with the internal team to execute required tasks in order to ensure the success of both small and large-scale projects.  
• Exhibit fiscal responsibility as it pertains to cost and spend.
• Liaise and communicate clear, relevant, and timely updates to operations leaders, and peers across the organization for ongoing alignment of supplies/ equipment.  
• Performs other related duties as assigned. 

 
Onboarding/ Offboarding:

• Responsible for onboardings and offboarding's as applicable and coordinating high volume project ramp ups/ ramp downs (onboarding/ offboarding).
• Responsible for delivery and collection of devices and PPE for field employees.
• Set up and deliver/ship electronic devices and PPE to new team members (or existing team members) as needed.
• Coordinate and set up travel arrangements, hotel and rental car arrangements for onboarding/ offboarding purposes.
• Send and receive FedEx Shipping labels / packages for onboarding / offboarding for equipment.
• Coordinate the collection of electronic devices/ assets with Field Operations Specialist for inventory management.
• Maintain Verizon account with updates (deactivating lines, assigning new lines, unassigning lines, etc.).
• Deliver and obtain equipment checklist from all team members and upload into database for recording purposes.
• Responsible for setting up new hires in client systems and offboarding employees from clients systems, as applicable.
• Support Field Operations Specialist with transporting fleet to be serviced or positioning fleet for onboarding or exchanges, returning rental cars, fueling vehicles, placement of decals, and telematics, etc.

 
Field Operations:

• Assist existing field employees with any PPE or fleet equipment issues or concerns that arise and escalate as needed.
• Maintaining the warehouse, keep clean and organized.
• Responsible for partnering with Field Operations Specialist when select operational inventory items are needed for replenishment.
• Maintain training records and certification records for field employee
• Identify and execute on process improvement areas for optimal efficiency
• Support Field Operations Specialist as needed with special projects, etc. • Performs miscellaneous job-related duties as assigned

  Fleet and Inventory Management

• Responsible for ensuring field operational supplies are readily available to execute successful operations for all field service companies.  
• Manage all field operation inventory. Keep accurate inventory count of all devices, field equipment and maintain adequate inventory.  
• Partner with Finance partners to report the need for procurement/  replenishment of operational equipment.  
• Oversight and maintenance of fleet and fleet management system Key Performance Indicators (timely truck assignments and un-assignments) to ensure accurate visibility of fleet status at all times.
• Responsible for execution of transporting fleet to be serviced or positioning fleet for onboarding or exchanges, returning rental cars, fueling vehicles, placement of decals, and telematics, etc.
• Responsible for delivery and collection of trucks and applicable items (fuel cards/ telematics) for field employees.  
• Responsible for ensuring trucks are in a “ready state” for deployment with all the necessary fleet equipment.
• Responsible for placement/un-placement of license plates, telematics and decals for field employee trucks.
• Fleet Maintenance and upkeep, keep truck keys organized, picking up trucks in the field for repositioning.    
• Preparing status reports for senior management for fleet, inventory, etc. 

  QUALIFICATIONS

• Two (2) years administrative experience supporting operations and working with systems 
• Astute problem solving skills with a demonstrated track record of resolving  complex problems under time constraints.  
• Ability to mutli-task and shift gears depending on field needs and lead projects.
• Exposure working with private and sensitive information and maintaining confidentiality.  
• Tech savvy 

  WORK ENVIRONMENT This is an in-office role, Mon- Friday, some weekends possible if the operation necessitates.  Work will involve working both in an office environment, working at other sites (i.e. hotel) and working in the operation, driving fleet to and from various sites to position them for the operation. 
 
 


 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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