
Description
Job Title: Fulfillment Associate, Document Management and Processing
Location: Austin, TX (100% onsite)
Schedule: 8:00am – 5:00pm (Start Time: 12:00 AM), Monday–Friday
Pay Rate: $20/hour
About the Role:
As a Fulfillment Associate in Document Management and Processing, you'll play a critical role ensuring legal documents are processed with accuracy and efficiency for our clients. This position is time-sensitive and requires exceptional attention to detail to support smooth operations as a registered agent. Work alongside a supportive team in our Austin office and enjoy full benefits, career growth opportunities, ongoing training, and competitive pay.
Key Responsibilities:
- Discern and process legal Service of Process (SOP) documents according to statutes and industry standards.
- Use our proprietary work site to deliver, scan, and forward SOP documents and instructions.
- Communicate with internal offices, third-party vendors, and clients to ensure proper delivery and confirmation using email, phone, and FedEx tracking.
- Answer client queries, update accounts, and handle governmental agency correspondence.
- Log correspondence into the management system and generate receipts.
- Sort and distribute incoming mail and scanned documents.
- Highly detail-oriented with strong organizational skills.
- Analytical thinker and problem solver.
- Ability to read and interpret legal documents.
- Self-directed and efficient—capable of working independently or in a team.
- Effective verbal and written communication, relationship-building skills.
- Comfortable managing a large, time-sensitive workflow.
- Creative and process-oriented.
- High School diploma or equivalent required; college coursework preferred.
- Experience with Microsoft Office (Outlook, Excel, Word), Adobe Acrobat.
Join our Austin team and make a direct impact in helping our clients meet their legal and business needs.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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