Health Services Assistant Job Listing at Kelly Services in Dallas, TX (Job ID 10123228)

Description

Kelly Services is looking for a Health Services Assistant to provide comprehensive administrative and clerical support for a Health Center. This role delivers exceptional customer service to patients, visitors, and coworkers while facilitating efficient clinic operations. Responsibilities include appointment scheduling and confirmations, patient check-in and check-out, pre-arrival registration, telephone triage support, and electronic health record (EHR) documentation.

Location: North Dallas, Tx
Temporary, Short-term: 6-8 weeks
Part-time: 20-34 hrs a week
Pay: $23hr 

Key Responsibilities
 
Customer Service

• Deliver outstanding customer service by responding attentively and courteously to patients, families, visitors, and external customers.
• Maintain professional phone etiquette and clear, tactful communication.
• Foster positive working relationships with health center staff and campus departments to ensure effective communication and smooth operations.
• Respond to inquiries regarding Health Center programs, services, and activities.

 
Reception & Front Desk Duties

• Answer and manage incoming calls for the Health Center.
• Greet and direct patients and guests in a professional manner.
• Schedule and confirm appointments.
• Conduct patient registration, including pre-arrival registration processes.
• Perform patient check-in and check-out procedures.
• Post charges accurately and ensure appropriate referrals are obtained.
• Confirm health service eligibility and verify insurance coverage at the time of registration.

 
Patient Account & Records Management

• Manage all aspects of medical records within the office.
• Obtain and verify accurate patient account information according to registration procedures.
• Exercise initiative and independent judgment when addressing patient account matters.
• Maintain strict confidentiality in handling patient information in compliance with Health Center policies.

 
Administrative & Clerical Support

• Utilize the Health Center's electronic health record (EHR) and clinic operating system to perform daily tasks.
• Provide general clerical support including photocopying, faxing, filing, and collating.
• Receive, sort, and distribute incoming mail; maintain and route publications.
• Coordinate pick-up and delivery of express mail services (e.g., FedEx, UPS).
• Assist with ordering, receiving, stocking, and distributing office supplies.

 
Qualifications
 
Education & Experience

• High school diploma or equivalent required; associate degree preferred.
• Previous experience in a medical office or healthcare setting preferred.
• Experience with electronic health records (EHR) systems highly desirable.

 
Knowledge, Skills & Abilities

• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Demonstrated professionalism, discretion, and confidentiality.
• Proficiency in standard office software and clinic operating systems.
• Ability to exercise sound judgment and initiative in handling patient accounts and administrative responsibilities.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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