Quality Tech Job Listing at Kelly Services in Redmond, WA (Job ID US3576516_BH9875580)

Description

Quality Tech (Medical Devices)

Pay Rate: $28.00 - $30.00 per hour


Position Summary:
Kelly is seeking a detail-oriented and proactive Quality Tech to support post-market quality activities for medical devices. This role is responsible for owning and executing complaint investigations in accordance with documented procedures and regulatory requirements. The ideal candidate will possess strong analytical and communication skills, with the ability to navigate multiple systems and collaborate across functional teams.

Key Responsibilities:

• Own and manage complaint investigations for medical devices in compliance with established complaint handling procedures.
• Gather and analyze relevant information from various sources to support thorough and timely investigations.
• Navigate multiple systems and engage internal and external stakeholders to obtain necessary data.
• Review and interpret investigation data to ensure compliance with specifications and identify abnormalities or trends.
• Ensure complaint records are accurately documented, complete, and audit-ready.
• Revise and maintain standard operating procedures (SOPs) related to complaint handling and quality systems.
• Support and execute special projects across various Quality functional areas as needed.

Qualifications:

• Experience in complaint handling, CAPA, or quality investigations in a regulated environment, preferably medical devices or pharmaceuticals.
• Working knowledge of quality systems and regulatory requirements
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.
• Proficient in MS Office; experience with complaint or quality management systems preferred.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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