Kelly Services Job - 39195942 | CareerArc
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Company: Kelly Services
Location: Skaneateles, NY
Career Level: Mid-Senior Level
Industries: Recruitment Agency, Staffing, Job Board

Description

THIS IS A DIRECT HIRE!!

Position title: Senior Technical Support I

Location: 4341 State Street – Skaneateles - New York – USA – 13152; Will train on site for a 2-4 weeks then work remote until things open up again at which time they will work on site

Shift:  8 hr. shifts within 8 – 8 EST window and ability to work an on-call rotation

Salary Range: $55-65k

Years of experience (minimum/maximum): 4+ years' experience in Customer service role Hourly position.

Required education: Minimum of associates degree in technical discipline (computer science preferred)

 

Top Skills:

  • Medical device / IT systems technical support
  • Operating Systems: Windows, Windows Server.
  • Networking: TCP/IP protocol, WAN, LAN, GSM/GPRS.
  • Familiarity with basic scripting languages such as BASH, Korn, VB, Java, and Perl
  • Familiarity with DICOM and/ or HL7 Standards
  • Clinical workflow experience preferred
  • Phone queue/email case support workflows
  • Experience with quality processes in a regulated industry

 

Senior Technical Support Representative:

  • Medical device / IT systems technical support Operating Systems: Windows, Windows Server. 
  • Networking: TCP/IP protocol, WAN, LAN, GSM/GPRS. 
  • Familiarity with basic scripting languages such as BASH, Korn, VB, Java, and Perl 
  • Familiarity with DICOM and/ or HL7
  • Standards Clinical workflow experience
  • Phone queue/email case support workflows
  • Experience with quality processes in a regulated industry
  • Minimum of associates degree in technical discipline (computer science preferred)


Why Kelly®

By partnering with Kelly® Technology, you'll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today's most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, keep learning, and move your career forward.

About Kelly®

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

]] About Kelly Services

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.

Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.

Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.


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