Kelly Services Job - 31561384 | CareerArc
  Search for More Jobs
Get alerts for jobs like this Get jobs like this tweeted to you
Company: Kelly Services
Location: Ball Ground, GA
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

  • Support customer issues and requests by creating, tracking, and documenting solution in a support database and monitoring the support queue.
    • Install, configure, test, maintain and troubleshoot customer workstations and related hardware and software.
    • Perform analysis and diagnosis of complex problems for customers and recommend and implement corrective solutions.
    • Troubleshoot network connectivity issues including wireless access points, devices connected to the wireless network, preliminary bandwidth issues and printer routing problems.
    • Act as designated IT point of contact for facilities in case of any IT-related emergency or maintenance.
    • Consult with customers to assist in obtaining hardware, software, and services and assist the customer in obtaining the training necessary to use the product(s).
    • Maintain tact and composure in stressful situations; communicate effectively and work cooperatively with other staff members and customers of technical services; and establish and maintain effective working relationships with management, team members, other staff, and customers.

    EDUCATION / EXPERIENCE REQUIREMENTS:

    • A degree in Information Systems preferred
    • 2 years of technical and 1 year of customer service experience required.
    • Proficiency with Microsoft Office Products (Office365).
    • Corporate experience directly supporting Windows 7 and 10.

    For an immediate response, email resume to craig.penn@kellyit.com



    Why Kelly®

    With Kelly, you'll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today's most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100™ companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

    About Kelly®

    At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

    Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

    ]] About Kelly Services

    Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.

    Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.

    Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.


     Apply on company website