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Company: Mastercard
Location: Seattle, WA
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

AWS Network Infrastructure Design Specialist Our Purpose:

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Overview:

The Identity Solutions program within the Services group works to prevent fraud by securing a user's identity through their devices, identity information, and usage patterns such as passive Biometrics. Comprised of best-in-class solutions from Ekata and NuData Security (Mastercard companies), we use complex machine learning, a client-customizable rule engine, combined with device, identity, and transaction information from billions of transactions to reduce user friction to enable highly secure real time transactions.

The Identity Solutions – ‘Cloud Platform Operations' team is looking for a Lead Site Reliability Engineer focused on Networking to help design, build, and support for the future our highly available and scalable AWS Cloud operations which our products are built on. The team provides resources for Engineering to help diagnose production issues and provide guidance on improving the availability and performance of our applications. This position also designs, develops systems, automation, and tools to help make it easier for Engineering teams to deploy services in a fast, automated, and reliable fashion.

In this role You will:

• Focus on modern Networking and Latency solutions for our public, highly available, multi-region AWS environment from design to implementation. Specifically working closely with our Principal Engineer(s) and Director for the future of our system.
• Plan, design, build, and scale our infrastructure
• Work with tools such as Jenkins, Ansible, Argo CD, Terraform, CloudFormation, Resource Manager and many more to ensure that our stack is well represented as Infrastructure as Code.
• Manage, design, and improve security and availability monitoring and processes for all services, ensure defined security policies are consistently implemented across all environments.
• Deploy and supervise workloads to cloud environments, proven experience with all the core services within AWS including instance management, IAM configuration, Database, Caching, and general support/troubleshooting.
• Have a deep understanding of the core components required to run Kubernetes and be able to build a cluster from scratch or scale out if needed.
• Have perfected load balancing, service mesh and always looking for ways to improve availability, response time, and uptime.
• Maintain and manage quality documentation for systems owned by the infrastructure team.
• Design, build, and improve monitoring tools to identify and resolve issues before they happen. Mainly with Prometheus.
• Help and advise other teams, troubleshoot and solve failures and performance problems, participate in on-call rotations.
• Have a basic passion for working with Go, Python, Rust or even Bash to build custom tools and improve system integration. Take code ownership to the next level and act as an advocate for writing code that aligns with industry best practice.
• Have a deep understanding on networking fundamentals and how DNS, DHCP and routing work in most environments.

All About You:

• Strong knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, NAT, subnetting, and routing protocols (BGP, OSPF), with hands-on firewall configuration experience.
• Proficient in AWS networking services such as VPC, Direct Connect, Transit Gateway, ELB, Route 53, Resolver endpoints, DNS firewall, Security Groups, NACLs, AWS Firewall, and VPC flow log analysis.
• Experienced in advanced networking concepts including micro segmentation, Zero Trust Network Architecture, hybrid connectivity (VPNs, Direct Connect), multi-region design, and latency optimization tools (iperf, sockperf).
• 3+ years of experience with Linux/UNIX systems, including troubleshooting, memory management, system tuning, I/O subsystems, RAID, and system security.
• Exposure to DevOps/BizOps practices and infrastructure automation using Ansible, Chef, Terraform, and CI/CD pipelines with tools like Jenkins.
• Proficient in programming languages including Go, Python, and Bash.
• Skilled in working with relational databases such as MySQL and PostgreSQL.
• Experienced with containerization and orchestration platforms including Kubernetes, Mesos, and Docker Swarm.
• Strong analytical and problem-solving skills across networking, systems, and cloud environments.
• Excellent communication skills in English, both written and verbal.
• Proven ability to work collaboratively in team environments with a proactive and cooperative mindset.
• Bachelor's degree in Computer Science or equivalent hands-on experience in related technical fields. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Seattle, Washington: $159,000 - $254,000 USD


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