Director, Account Management Job Listing at Mastercard in SF, CA (Job ID R-260557-San Francisco, United States of America, 94105)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management Overview:
The Emerging Verticals team is seeking a dynamic and experienced Director to lead Mastercard's go-to-market strategy across three high-growth industries: direct selling, gaming and professional services. These verticals represent significant opportunities for Mastercard to expand acceptance, deepen client relationships, and drive revenue growth.

This role will focus on strategic account management, consultative selling, and cross-functional collaboration to deliver tailored payment solutions that meet the unique needs of each vertical.



Role Responsibilities:
- Strategic Growth: Develop and execute vertical-specific strategies to expand Mastercard acceptance and improve acceptance quality.
- Account Leadership: Manage and grow relationships with the top 5–10 clients in each vertical, ensuring alignment with Mastercard's broader commercial goals.
- Solution Selling: Drive adoption of Mastercard's full suite of services—including Cyber & Intelligence, Data & Services, and Digital Solutions—within managed accounts.
- Innovation & Problem Solving: Collaborate with internal teams to address vertical-specific challenges and co-create innovative solutions.
- Cross-Functional Alignment: Partner with stakeholders across Global Products & Solutions, Mastercard Technologies, Legal, Risk, Franchise Integrity, and Acquiring to ensure seamless execution and support.
- Market Intelligence: Stay informed on industry trends, regulatory shifts, and competitive dynamics to inform strategy and client engagement.


All About You:
5–7 years of experience in sales, business development, or account management, with a proven track record of exceeding targets.
Deep understanding of the payments ecosystem; experience with ISVs, ISOs, or PayFacs is a plus.
Strong leadership and interpersonal skills with the ability to influence across levels and functions.
Excellent communication skills—both written and verbal—with the ability to tailor messaging to C-suite and operational stakeholders.
Highly motivated, intellectually curious, and entrepreneurial in approach.
Experience in the gaming industry is strongly preferred.
Bachelor's degree required; advanced degree a plus.


Why Join Us?
This is a high-impact role with visibility across Mastercard's commercial and product organizations. You'll have the opportunity to shape Mastercard's presence in emerging industries, work with innovative clients, and contribute to a team that values curiosity, collaboration, and customer obsession. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York: $143,000 - $229,000 USD Atlanta, Georgia: $124,000 - $199,000 USD New York City, New York: $149,000 - $239,000 USD San Francisco, California: $149,000 - $239,000 USD

 Apply on company website