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Company: Mastercard
Location: Miami, FL
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, People Business Partner Overview
The People & Capability team is seeking a Manager, People Business Partner to drive the local execution of people priorities for Mastercard's Miami location. This role is a key on the ground partner to leaders and employees, ensuring enterprise people strategies are translated into impactful, locally relevant action.
As a trusted advisor, you will work closely with business leaders, People Business Partners, and Centers of Expertise to deliver strong outcomes across talent, engagement, and organizational effectiveness—while shaping a positive and connected employee experience in Miami.

The Role
• Drive local execution of core People & Capability programs—including talent and performance management, learning, workforce planning, employee engagement, and year‑end compensation—for the Miami location, partnering closely across multiple Global People Business Partners.
• Coach and advise leaders and employees on development, employee relations, rewards, and people processes, balancing business needs with a strong employee experience.
• Manage a broad range of employee relations and general talent matters for U.S.-based employees and leaders in the location.
• Act as the local voice and connector, sharing insights and feedback on the effectiveness of people programs and identifying opportunities to strengthen impact.
• Partner with Centers of Expertise to ensure programs and initiatives are implemented smoothly, consistently, and in line with enterprise standards.
• Serve as a subject matter expert on the local labor market and regulatory environment.
• Collaborate with Global and Regional People Business Partners on priority initiatives and cross functional projects.
• Support and help shape community engagement and culture building efforts within the Miami office.

All About You
• Proven experience delivering corporate HR programs (e.g., talent management, compensation planning) with strong execution and accountability.
• Demonstrated success advising leaders on complex people topics and navigating sensitive employee matters with confidence and judgment.
• Strong relationship builder with the ability to collaborate effectively across functions and levels.
• Agile, growth oriented mindset with a focus on simplicity, impact, and continuous improvement.
• Solid understanding of business drivers and how people strategies enable performance.
• High proficiency in Microsoft Office tools.
• Highly self motivated; effective working independently and as part of a collaborative team.
• Clear, confident communicator able to tailor messages for different audiences.
• Strong working knowledge of Florida and federal labor laws.
• This role reports into the Director, People Business Partner Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Miami, Florida: $112,000 - $179,000 USD


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