Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Risk Management Overview:The Mastercard Risk Analytics, Technology, and Innovation Team partners across Risk, Compliance, Enterprise Risk, Tech Risk, Credit Risk, Operational Risk, and Strategic Risk to drive transformation through data and technology.
We design and deliver data analytics, automation, workflows, case management, reporting, and AI-enabled solutions that improve insight, efficiency, and risk outcomes across Mastercard Risk.
We are seeking a Senior Analyst who is excited to learn Risk end-to-end while building scalable, data-driven solutions that make a measurable impact.
Role Overview:
As a Senior Analyst on the Risk Analytics, Technology, and Innovation team, you will help operate, enhance, and scale Mastercard Risk's Risk Appetite Metrics Platform, an internally built solution used enterprise-wide to capture, manage, and report risk appetite metrics.
You will combine platform ownership, analytics, automation, and stakeholder partnership to ensure the platform remains effective, scalable, and aligned to evolving reporting needs. This includes platform administration, reporting enhancements, user training and support, and deriving insights from metric submission data.
Beyond the platform, you will play a hands-on role in building analytics, automation, and innovation solutions that drive Risk transformation. You will work directly with Risk teams to understand business processes, risks, controls, and pain points, then design and deliver technology-enabled solutions that improve efficiency, strengthen controls, and generate insight.
This role uniquely blends operations, data, and technology—requiring curiosity about Risk and a passion for using analytics, automation, and AI to solve real problems at scale.
About You:
You are a strong problem-solver who thrives in complex, ambiguous environments and enjoys turning messy problems into clear, scalable solutions. You:
• Quickly synthesize information, identify gaps, and build end-to-end understanding of processes, risks, and controls
• Think creatively and analytically, evaluating multiple solution paths and recommending the best approach
• Design bold, reusable solutions that scale beyond a single use case
• Act as a bridge between business and technology, translating needs and constraints across stakeholders
You bring strong technical capability, including:
• Deep expertise in the Microsoft Power Platform (Power Apps, Power Automate, Power BI, SharePoint Lists)
• Comfort working AI-first, including identifying and implementing generative AI use cases and building agents with Microsoft Copilot Studio
• Experience using tools such as Alteryx, Power Query, and Python to extract, transform, analyze, and present data
• Ability to assess data quality, surface issues, and recommend improvements
You are also able to:
• Interview stakeholders, document processes, and identify inefficiencies and control gaps
• Develop meaningful risk and performance metrics and present them through clear, compelling visuals
• Communicate and present your work effectively to both technical and non-technical audiences
• Quantify the impact of your work (time saved, cost saved, risk reduced, control strengthened)
• Manage multiple priorities with strong organization, judgment, and attention to detail
Experience or interest in Risk, Compliance, Internal Audit, and GRC platforms is strongly preferred.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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