We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job TitleSenior Technical Program ManagerOverview
Primary responsibilities include overall accountability for successful and timely implementation as well as satisfying the intended business results. Core responsibility for managing relationships and communicating with the project sponsor, senior management, and a wide range of project contributors. Identifies key barriers to a project's success and actively manages all mitigation activities.
•Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones.
•Ensure methodology compliance and manage resolutions, reporting to management when necessary.
•Ensure timely and accurate communication with project staff throughout the life cycle of the project. Must be familiar with the system's scope and project objectives, as well as the role and function of each team member to effectively coordinate the activities of the teams. Identify and monitor project risks.
•Regularly communicates to senior management regarding the status of specific project deliverables.
•Provide measurable input into new products, processes, standards or plans in support of the business.
•Effectively lead the delivery team to align with the business objectives, project schedule, and risks.
•Effectively deal with difficult situations. Help develop solutions to complex problems. Mentor more junior members.
•Bachelor's degree or equivalent combination of training and experience.
•Scrum / PMP / SAFE Certification preferred
Knowledge / Experience:
•Advanced knowledge and demonstrated expertise in the areas of planning and project management required processes and techniques.
•experience with structured methodology and project planning tools.
•Knowledge of MasterCard and the payments industry preferred.
•Listening, oral, written and presentation skills and effective interpersonal skills.
•Organizational and planning and multi-tasking skills.
•Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships.
•Demonstrate ethics and values to generate high team trust.
Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact firstname.lastname@example.org and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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