Description
About the Job
Job Summary:
Join MedStar Health as an Office Assistant, where you'll play a key role in supporting patients, clinical staff, and daily department operations. This position is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare setting, and takes pride in keeping things running smoothly behind the scenes.
As a valued member of the care team, you'll assist with patient registration, scheduling, insurance coordination, and front-office support—all while ensuring every patient has a positive, seamless experience from check-in to check-out.
As a valued member of the care team, you'll assist with patient registration, scheduling, insurance coordination, and front-office support—all while ensuring every patient has a positive, seamless experience from check-in to check-out.
Primary Duties:
Greet and assist patients both in person and by phone, providing exceptional customer service.
Register and schedule patients accurately, verify insurance, and manage co-payments.
Support clinical staff by preparing rooms, maintaining supplies, and ensuring smooth daily operations.
Process and track patient information, authorizations, and documentation in the electronic health record (EHR).
Assist with administrative tasks such as billing support, report preparation, and maintaining organized records.
Education: High school diploma or GED required; Associate's degree preferred.
Experience: 2 or more years of customer service experience required; prior experience in a medical office or outpatient setting preferred.
Skills: Excellent communication, organization, and computer skills; ability to multitask and work collaboratively in a team environment.
This position has a hiring range of
USD $18.00 - USD $29.74 /Hr.
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