We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Physician and cosmetic patient liaison. Meet new or existing patients to determine cosmetic procedure and quote pricing; Assist with financial components of cosmetic surgery quote sheet.Responsibilities:
Provide Cosmetic quote pricing of surgeon's fee; anesthesia fee; facility fee and financing options
Develop and maintain positive relationship with potential Cosmetic patients ensuring ease with scheduling consultation and positive experience
Coordinate cosmetic surgery and identify equipment and products needed for procedure and order implants directly from designated representative for cosmetic surgery
Schedule plastic cosmetic surgery appropriately according to OR and surgeons availability
Backup Surgery Scheduler for joint cases; Ensure Auth is obtained for insurance payor surgeries
Collect cosmetic surgery payment prior to scheduled procedure
Assist with CosmetAssure for cosmetic surgery complication coverage
Process and submit claims to CosmetAssure
Coordinate with Western Anesthesia and OR for scheduled cosmetic procedure for a timely collection of payment for anesthesia and facility fee
Educate patients on services such as Botox, fillers, skincare products, laser, microdermabrasion
Collect payment of office self pay and cosmetic procedures prior to scheduled appointment
Order supplies such as implants; post surgical garments; skin essential products; medical and cosmetic supplies
Order medical supplies for 7008 and Clayton Clarkson locations
Inventory management of Skinmedica skincare products
Marketing and Merchandising – event planning and promotions of skincare essential products
Maintain Patient Loyalty Rewards with Brilliant Distinction program for facial aesthetics
Assist and coordinate with physician billing office with cosmetic billing and distribution of payments
Manage Credit WQ
Assist with FEC dept goal
Assist with 7008 phone support and scheduling
Backup lunch coverage for front desk 7008
Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
- Education: High school diploma or equivalent required.
- Experience: One year of surgical/medical office experience.
- Other: Medical terminology Computer skills Telephone etiquette Excellent oral and written communication skills.
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Medical Secretary, Medical Office Coordinator, Plastic Surgery
Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
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