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Company: Mercy
Location: Springfield, MO
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Find your calling at Mercy! The Pharmacy Technician III assists pharmacists in preparing, compounding, and dispensing medications and are accountable to the supervising pharmacist who is legally responsible for the care and safety of the patients served by the pharmacy. The Pharmacy Technician III follows applicable standards and federal, state & local laws and regulations for the care and safety of the customers and patients served. Position Details: Pharmacy Technician (Overnight) – Full Time Make an Impact While Others Sleep

Are you an experienced Pharmacy Technician looking to advance your career in a fast-paced hospital environment? Join our overnight pharmacy team and play a critical role in supporting patient care, ensuring medication safety, and helping clinicians deliver exceptional outcomes.

As a Pharmacy Technician, you will work under the direct supervision of a licensed pharmacist, assisting with medication preparation, compounding, dispensing, inventory management, and medication delivery while maintaining the highest standards of accuracy, quality, and compliance.

What You'll Do Medication Preparation & Dispensing
  • Enter and maintain medication data within EPIC.

  • Prepare, compound, and dispense medications according to pharmacy policies and regulatory requirements.

  • Complete sterile compounding training and prepare sterile, chemotherapy, and hazardous medication preparations as appropriate.

  • Retrieve, count, package, and prepare medications for pharmacist verification.

  • Accurately fill medication orders and prescriptions in a timely manner.

  • Prepare medications for delivery, shipping, curbside pickup, or home delivery when required.

Inventory & Quality Management
  • Receive, stock, and maintain pharmaceutical inventory.

  • Ensure medication security and compliance with storage requirements.

  • Retrieve and process unused medications for appropriate credit.

  • Monitor assigned areas for expired medications and maintain quality assurance standards.

  • Follow hazardous waste procedures and maintain the cleanliness and safety of equipment and work areas.

Patient & Customer Support
  • Assist with medication delivery to patient care areas and customers.

  • Complete patient follow-up calls when appropriate.

  • Prioritize tasks effectively based on patient needs and operational demands.

  • Deliver exceptional customer service with every interaction.

Teamwork & Process Improvement
  • Participate in departmental meetings, huddles, and process improvement initiatives.

  • Collect data for medication-use evaluations and performance improvement projects.

  • Assist in training and onboarding new pharmacy team members.

  • Communicate effectively between shifts to ensure seamless operations and patient care.

Training & Professional Development
  • Complete department orientation and technician training programs.

  • Meet all hospital and department-specific competency and education requirements.

  • Complete EPIC training and pharmacy work-area competencies.

  • Successfully complete department-approved sterile compounding training.

Qualifications Education
  • High School Diploma or equivalent required.

Experience
  • Minimum of 3 years of hospital pharmacy experience or equivalent experience required.

Licensure
  • Active registration and good standing with the State Board of Pharmacy as a Pharmacy Technician, or willingness to obtain registration by the first day of employment, including completion of the required FBI fingerprint background check.

Certification
  • Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) required within six months of hire.

Knowledge, Skills & Abilities

We're looking for candidates who demonstrate:

  • Advanced knowledge of pharmacy dispensing and compounding procedures.

  • Experience with pharmacy automation systems, robotic dispensing equipment, and automated dispensing cabinets.

  • Proficiency with EPIC, electronic health records, pharmacy software, and communication tools.

  • Strong understanding of inventory control, prescription adjudication, copay assistance, financial assistance programs, and point-of-sale processes.

  • Ability to troubleshoot pharmacy technology and related software.

  • Ability to interpret medical information, laboratory values, and other patient-related data to support pharmacist decision-making.

  • Strong organizational skills and the ability to work effectively under time constraints.

  • Excellent communication, customer service, and teamwork skills.

  • The ability to train and mentor new pharmacy team members.

Professional Expectations

Successful team members:

  • Adhere to all organizational policies, procedures, and regulatory requirements.

  • Demonstrate professionalism, accountability, and exceptional customer service.

  • Maintain positive working relationships with patients, providers, and colleagues.

  • Follow all dress code, hygiene, personal protective equipment, and safety requirements.

  • Contribute to a culture focused on quality, safety, and patient-centered care.

Why Join Us?

This is more than a Pharmacy Technician position—it's an opportunity to be part of a dedicated healthcare team that makes a difference every day. If you thrive in a collaborative environment, value precision and patient safety, and want to grow your career in hospital pharmacy, we encourage you to apply today.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.


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