Description
Start your Professional Career: Licensed Account Representative
Are you graduating from college this year?
Are you searching for your first professional role?
Do you have a passion for helping people?
Are you looking for a company that offers you more?
Come talk to NJM Insurance Group!
NJM has been listed as Forbes Best In State Employer for the fifth consecutive year and are also honored with being certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience, 6 years in a row.
NJM Offers:
- A competitive starting salary, starting at $48,600.
- Potential annual bonus incentive worth up to 7.5% of your first year's base salary
- Hybrid work schedule once training is completed.
- Company paid training and professional Insurance Producer Licens.
- An outstanding benefits package:
- 401k with a dollar for dollar match up to 8%
- Medical Insurance (Blue Cross Blue Shield)
- Dental Insurance (Delta Dental)
- Vision (Delta Vision/ VSP)
- Flexible Spending Account
- Discounts on NJM auto insurance
- Tuition reimbursement
- Life insurance
- Plus, additional company discounts for items like travel, service, car rental and more!
The Opportunity
NJM is seeking talented, friendly service orientated professionals to become Licensed Account Representatives in our nationally recognized policy holder support center. As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance. On our team, you will play an important role in continuing to build upon the long-standing reputation of delivering award winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions.
Responsibilities
- Deliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound calls.
- Provide coverage options best suited to accommodate individual needs and administer transactions when necessary.
- Demonstrate effective time management to achieve performance goals/targets.
- Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.
Requirements
- Excellent verbal and written communication skills
- Strong computer and navigation skills including proficiency in Microsoft Outlook and Word
- Accurate keyboarding skills
- Superior listening skills
- Strong multi-tasking ability
- Prior customer service or contact center experience.
- Quiet, distraction-free work area at home for the day you are allotted to work from home.
- An associate's or bachelor's degree is desired.
- Bilingual skills are valued, but not required.
- Personal Lines Authority License is a plus.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
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