Lean Transformation Specialist (On-Site) Job Listing at NorthBay Healthcare in Fairfield, CA (Job ID 5230)

Description

At NorthBay Health the Lean Transformation Specialist serves as a change agent in advancing NorthBay Health's transformation to a lean management system. This role partners with the transformation team, executive, clinical, and operational leaders to redesign processes, eliminate waste, and build sustainable continuous improvement capabilities. The Specialist leads high-impact improvement initiatives, coaches leaders at all levels, and embeds lean thinking into daily operations to improve quality, access, cost, and workforce engagement.

                                                PRIMARY JOB DUTIES

Process Improvement & Redesign

• Leads transformation of core business and clinical processes using value stream mapping, waste identification, and structured redesign methodologies. 
• Partners with operational and clinical leaders to translate strategic priorities into executable process improvements. 
• Champions and models lean principles, driving a system-wide cultural shift toward continuous improvement and operational discipline. 
• Builds organizational capability and belief in lean as a sustainable operating model through visible leadership and hands-on engagement. 
• Leads and facilitates Kaizen events and rapid improvement workshops across varying levels of complexity, from departmental initiatives to enterprise-wide redesign efforts. 
• Applies A3 problem solving, root cause analysis, and data-driven countermeasure development to address operational challenges. 
• Supports strategic initiatives from the Integration Management Office (IMO) and CTIO agenda with structured improvement methodologies. 
• Delivers measurable results within accelerated timelines while building internal capability. Maintain a portfolio of improvement initiatives with defined KPIs, tracking benefit realization and reporting outcomes to leadership. 
• Ensures transparency and accountability through regular progress updates and visual performance management. 
• Contributes to building NorthBay's internal lean infrastructure, including training curricula, coaching models, and standardized methodologies. 
• Helps reduce reliance on external consultants by institutionalizing internal expertise.

Executive Coaching & Capability Building

• Coach leaders on lean principles, leadership behaviors, and sustainment of a lean management system. 
• Provide training on continuous improvement tools, including A3 thinking, root cause analysis, and standard work. 

Stakeholder Engagement & Communication

• Partner with the Integration Management Office to apply lean principles to integration activities, including workflow harmonization, operational readiness, and Day-One planning for acquired entities. 
• Engage effectively with stakeholders at all levels, from frontline all levels of staff and leadership, adapting communication and facilitation styles as needed. 
• Communicate with clarity, purpose, and emotional intelligence to influence alignment and drive action. 
• Lead change management strategies for improvement initiatives, proactively identifying resistance, building buy-in, and ensuring sustained adoption. 
• Embed changes into standard work and management systems to prevent regression. 

Education: 

• Bachelor's degree in business, health care administration, Industrial Engineering or related field. 

• Master's degree preferred. 

Licensure/Certification: 

• Lean certification required or within one year of hire. Lean Black Belt certification preferred. 

Experience: 

• Three (3) years of experience in operational excellence, performance improvement, or healthcare consulting. 

• Demonstrated success leading lean transformations or large-scale process improvement initiatives in complex organizations, preferably healthcare. 

• Proven experience operating within a lean management system. Lean certification (e.g., Lean Six Sigma , Shingo-aligned training) preferred, or ability to obtain within one year of hire. Deep expertise in value stream mapping, Kaizen facilitation, A3 thinking, and daily management systems.

Skills: 

• Advanced facilitation and coaching skills. Strong analytical and problem-solving capabilities with a data-driven mindset. Exceptional communication and interpersonal skills with high emotional intelligence. 

• Demonstrated ability to influence without authority and drive cross-functional alignment. 

• Change management expertise with a track record of sustaining improvements. 

• Ability to manage multiple initiatives simultaneously in a dynamic environment. 

• Must possess excellent leadership, communication and negotiation skills in order to influence results, gain support and tactfully manage complex relationships within and across the organization. 

• Previous experience in healthcare/hospital operations performance and process improvement is strongly preferred. 

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Interpersonal Skills: 

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 

Hours of Work: 

• Variable and exempt status. 

Compensation: 

• $50 to $62 per hour based on years of experience doing the duties of the role.