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Company: NorthBay Healthcare
Location: Fairfield, CA
Career Level: Associate
Industries: Automotive

Description

At NorthBay Health the Senior Lean Transformation Specialist is a senior-level change agent responsible for advancing NorthBay Health's transformation to a lean management system. This role partners with executive, clinical, and operational leaders to redesign processes, eliminate waste, and build sustainable continuous improvement capabilities. The Specialist leads high-impact improvement initiatives, coaches leaders at all levels, and embeds lean thinking into daily operations to improve quality, access, cost, and workforce engagement.

 

                                                PRIMARY JOB DUTIES

 

Process Improvement & Redesign

  • Lead transformation of core business and clinical processes using value stream mapping, waste identification, and structured redesign methodologies. 
  • Partner with operational and clinical leaders to translate strategic priorities into executable process improvements. 
  • Champion and model lean principles, driving a system-wide cultural shift toward continuous improvement and operational discipline. 
  • Build organizational capability and belief in lean as a sustainable operating model through visible leadership and hands-on engagement. 
  • Lead and facilitate Kaizen events and rapid improvement workshops across varying levels of complexity, from departmental initiatives to enterprise-wide redesign efforts. 
  • Apply A3 problem solving, root cause analysis, and data-driven countermeasure development to address operational challenges. 
  • Support strategic initiatives from the Enterprise Annual Plan with structured improvement methodologies. 
  • Deliver measurable results within accelerated timelines while building internal capability. Maintain a portfolio of improvement initiatives with defined KPIs, tracking benefit realization and reporting outcomes to leadership. 
  • Ensure transparency and accountability through regular progress updates and visual performance management. 
  • Contribute to building NorthBay's internal lean infrastructure, including training curricula, coaching models, and standardized methodologies. 
  • Reduce reliance on external consultants by institutionalizing internal expertise.

Daily Management System Deployment

  • Support development and rollout of NorthBay's Daily Engagement System, including standard work, visual management, tiered huddles, and leader standard work. 
  • Ensure alignment between frontline execution and organizational priorities through disciplined daily management practices. 

Executive Coaching & Capability Building

  • Coach senior and executive leaders on lean principles, leadership behaviors, and sustainment of a lean management system. 
  • Provide structured training on continuous improvement tools, including A3 thinking, root cause analysis, and standard work. 

Stakeholder Engagement & Communication

  • Partner with the Integration Management Office to apply lean principles to integration activities, including workflow harmonization, operational readiness, and Day-One planning for acquired entities. 
  • Engage effectively with stakeholders at all levels, from frontline all levels of staff and leadership, adapting communication and facilitation styles as needed. 
  • Communicate with clarity, purpose, and emotional intelligence to influence alignment and drive action. 
  • Lead change management strategies for improvement initiatives, proactively identifying resistance, building buy-in, and ensuring sustained adoption. 
  • Embed changes into standard work and management systems to prevent regression. 


Qualifications

Education

  • Bachelor's degree in business, health care administration, Industrial Engineering or related field. Master's degree preferred. 

 

Licensure/Certification

  • Lean certification required or within one year of hire. Lean Black Belt certification preferred. 

 

Experience: 

  • Five (5) years of experience in operational excellence, performance improvement, or healthcare consulting. 

  • Demonstrated success leading lean transformations or large-scale process improvement initiatives in complex organizations, preferably healthcare. 

  • Proven experience operating within a lean management system. Lean certification (e.g., Lean Six Sigma Black Belt, Shingo-aligned training) preferred, or ability to obtain within one year of hire. 

  • Deep expertise in value stream mapping, Kaizen facilitation, A3 thinking, and daily management systems.

 

Skills: 

  • Advanced facilitation and coaching skills. Strong analytical and problem-solving capabilities with a data-driven mindset. 

  • Exceptional communication and interpersonal skills with high emotional intelligence. 

  • Demonstrated ability to influence without authority and drive cross-functional alignment. 

  • Change management expertise with a track record of sustaining improvements. 

  • Ability to manage multiple initiatives simultaneously in a dynamic environment. 

  • Must possess excellent leadership, communication and negotiation skills in order to influence results, gain support and tactfully manage complex relationships within and across the organization. 

  • Previous experience in healthcare/hospital operations performance and process improvement is strongly preferred. 

 

Interpersonal Skills: 

  • Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 

 

Hours of Work

  • Variable and exempt status. 

 

Compensation

  • $53 to $65 per hour based on years of experience doing the duties of the role.

 


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