Full Time - Security Programs Manager - St Thomas Job Listing at Paladin Security in London, Ontario, ON (Job ID 819743)

Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Internal Posting Date: December 1st, 2025

Internal Closing Date: December 5th, 2025

External Closing Date: January 2nd, 2026

This leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin contracts in London/St. Thomas, Ontario. You will be challenged to develop and coordinate implementation strategies to support all our operations and security program; developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.  

 

Job Duties 

• Assists in the development of short term and longer-range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
• Develops implements, maintains and evaluates the security programs for Paladin's contracts  
• Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met  
• Takes ownership of staff and client issues and supports the timely response to both groups  
• Develops and maintains excellent relationships with the clients in the portfolio  
• Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations.
• Administer progressive discipline in accordance with company policy and collective agreements, ensuring consistency, fairness, and proper documentation. 
• Conduct fact-finding meetings and workplace investigations, including meeting with employees, union representatives, and other relevant parties. 
• Prepare clear, accurate, and timely documentation related to performance management, discipline, grievances, investigations, and other labour-relations matters 
• Consult with the Labour Relations team on complex employee issues, disciplinary matters, grievances, and interpretation of collective agreement provisions.
• Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
• Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
• Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date 

Requirements:

• Proven ability to build and maintain strong working relationships both internally and externally
• Strong leadership, organization, and facilitation skills
• Strategic thinking 
• Excellent communication skills both written and verbal
• Strong customer service and multi-tasking skills
• Creative ability to foster new and innovative ways to perform and succeed
• Ability to meet strict deadlines and flexibility in time allocation
• Proficiency in Computer Usage, with an ability to learn Paladin's enterprise software
• Experience in scheduling, administration, or security supervision would be considered an asset
• Be willing to work flexible hours & being available for on-call rotation to provide support outside of standard business hours

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Paid vacation
• Additional perks

Education Requirements (All)

College/University Education

Certification Requirements (All)

Valid G Licence

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

 Apply on company website