Description
Overview Job Skills / Requirements
Position: Training Supervisor
Site: One Queen
Address: One Queen Street East, Toronto
Status: Full Time
Hours: Saturday-Sunday 1100-2300 & Monday-Tuesday 1000-1800
Pay Rate: 21.43
Internal Posting Date: Jan 12 2026
Internal Closing Date: Jan 19 2026
External Closing Date: Jan 26, 2026
Site Description: One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto's storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium that serves as both a physical and architectural bridge between eras.
Job Description:
- Provides leadership, direction, and ongoing coaching and training
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift
- Ensures site staff adhere to all Paladin Security and site security policies and procedures
- Plans and implements shift work schedules
- Ensures all Security Officers have received the mandatory training
- Motivates staff and issues commendations
- Disciplines staff when necessary and ensures proper documentation is passed onto head office
- Attendance Management
- Performs security audits
- Documents and investigates security incidents and complaints
- Provide proactive and reactive security patrols.
- Communicates any concerns/issues with Client Service Manager
Requirements & Qualifications
- Supervisory or Team lead experience (2+ years) is considered an asset
- Post-secondary education in a law enforcement or security program from a recognized college is an asset
- Working knowledge of the Trespass to Property Act and Mental Health Act
- Strong written and verbal communication skills with fluency in English
- Demonstrated punctuality, reliability, tact, and diplomacy
- Must demonstrate a high degree of professionalism, strong interpersonal skills, and emotional intelligence
- Ability to handle stress, make sound decisions under pressure, and work effectively in a fast-paced, dynamic environment
- High level of attention to detail and observational awareness
- Comfortable working in busy, highly populated areas, both indoors and outdoors
- Physically capable of standing, walking, and patrolling by foot or vehicle for extended periods (8–12 hours)
- Legally authorized to work in Canada
Why choose Paladin?
- Opportunities for training and professional development
- Competitive salary and benefits package.
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Additional perks
- Enjoy financial flexibility with on – demand, daily pay
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance
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