Description
As a result of growth in our U.S. operations, our U.S. Country Office in St. Louis, Missouri provides leadership and support to our operating facilities and employees across the country.
Richardson International provides an excellent compensation package consisting of a competitive salary, flexible benefits including medical, dental, vision, 401(k), paid time off, paid holidays, and training and career development opportunities.
Responsibilities:
Act as a liaison between the customer and our plant facilities or sales teams
Monitor and enter incoming sales orders
Create invoices and other documentation based on sales orders
Respond to customer requests for various documentation
Oversee and resolve complex order issues
Handle various customer service complaints
Prepare & analyze metrics such as on-time delivery and order/product changes
Qualifications:
Required
2 years' customer service experience in an office environment
Strong computer skills in MS Word and Excel, large databases, and data entry
A customer service focus and ability to build relationships
Strong communication, organizational, analytical, and problem solving skills
Ability to prioritize multiple tasks and meet deadlines in a fast paced environment
Strong numbers orientation and attention to detail
Self-starter; ability to work independently while contributing to team goals
Asset
Degree or diploma in Business
Bilingual in French and English (written and oral)
Understanding of shipments and associated documentation
Experience in the agricultural industry
At Richardson International, being truly invested is at the heart of everything we do. Richardson is recognized as a global leader in agriculture and food processing with over 3,500 employees across the U.S., Canada, the U.K. and Europe. At Richardson, we are committed to enhancing our facilities and services and supporting our communities.
Interested candidates should click the Apply icon to apply online by October 28, 2025.
Richardson is an Equal Opportunity Employer.
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