River Valley Job - 33926203 | CareerArc
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Company: River Valley
Location: Holyoke, MA
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech


River Valley Counseling Center, Inc is looking to hire a#Central Intake Coordinator which is primarily responsible for the oversight and maintenance of the central intake phone line and to represent the agency as the #front door# or initial contact for clients and referral sources.# The Central Intake Coordinator serves as the initial contact for the agency and will ensure that all requests for service are responded to in a timely and efficient manner.# In addiiton, the coordinator will work in collaboration with clinical staff. The coordinator will schedule in-take appointments directly into clinicians schedules and coordinate efforts to ensure difficult or complex# calls get to the appropriate Site Director or Supervisor for handoff and/or support; be responsible for extensive follow-up throughout the intake process including re-contacting clients in order to maintain accurate records of those waiting for available appointments. QUALIFICATIONS: Education:# A High School diploma or GED Licenses/Registrations: #None Experience: 1-2 year experience as a receptionist, administrative assistant or other office work.# A commitment to customer service and client contact is required.# Experience in human services or working in a physician#s office preferred Bi-lingual in Spanish Preferred and English # #

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