Ryder Job - 31802958 | CareerArc
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Company: Ryder
Location: Fort Worth, TX
Career Level: Mid-Senior Level
Industries: Transportation, Logistics, Trucking


Job ID: 2020-84085

Position Description

The Account Executive will be responsible for identifying, developing, and operating a portfolio of customers. The Account Executive will develop an entry strategy and have full autonomy for the targeted truckload & LTL customers. As this position builds a strategy, they will work hand-in-hand with strong mentors, talented local operations teams, and supply chain engineers to design, implement, and maintain best in class transportation solutions. Directly engage with supply chain leaders at diverse customer base and within many of the World's leading transportation service providers. Develop and maintain a tremendous network of service providers and be responsible to foster the relationship while engaging them on the best opportunities for mutual success.




  • High School diploma or equivalent
  • Bachelor's degree Business, Logisitics, or related field of study preferred
  • Two (2) years or more Business related experience
  • Strong verbal and written communication skills
  • Demonstrates problem solving skills
  • Ability to:
    • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
    • Work independently and as a member of a team
  • Demonstrates customer service skills
  • Effective negotiation skills
  • Competitive nature and the drive to contribute to winning culture
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Detailed oriented with excellent follow-up practices
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • MS Office (Outlook, Excel, Word, PowerPoint, etc) (Intermediate level)


  • Identifies and develops relationships with new customers (internal & external facing) to build portfolio of repeatable business through solicitation of available freight within customer network
  • Identifies and develops relationships with transportation providers to cover customer freight portfolio through soliciting capacity
  • Tender accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
  • Meet growth objectives by growing customer within portfolio. Prepare presentations, develop entry strategy specific to customer needs, review/analyze reports, and provide information of services offered primarily through cold-calling and sporadic face-to-face meetings with customer
  • Negotiate rates with both customers and transportation providers to ensure that margins are achieved for commission targets and account goals
  • Supports all parties with customer credit qualification, claims, Accounts Receivable from customer base, and Accounts Payable issues with carrier base
  • Continuous improvement in all segments of the business
  • Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations. Responsible for timely updating of load statuses to the TMS
  • Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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