Customer Service Representative Job Listing at Ryder in Plainfield, IL (Job ID R159334)

Description

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Job Description :

We are immediately hiring a Customer Service Representative in Naperville, IL for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Hourly paid weekly
• Hourly: $17.00 to $19.00 per hour
• Schedule: Monday through Friday from 8:00 am until 4:30 pm. Additional days and hours as needed to support business needs.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Summary

Under supervision from a supervisor or manager , the Administrative Customer Coordinator I provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

Essential Functions

• Interacts with customer and contractors - answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims.
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork.
• Processes returns in Warehouse Management System (WMS) and maintains paperwork.
• Performs admin tasks for area or shift. Maintains filing systems and documents per Standard Operating Procedure (SOP).
• Pallet management - orders CHEP and white wood pallets for the site, reconciliation of pallet count, research into large pallet system variances.
• Using the location's WMS System, updates area or shift metrics as needed.

Additional Responsibilities

• Performs other duties as assigned. Work overtime as needed

Skills and Abilities

• Has the ability to make quick, reliable decisions that represent both the customer and Ryder.
• Strong verbal and written communication skills.
• Excellent organizational skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Ability to work independently and as a member of a team.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.

Qualifications

• H.S. diploma/GED required
• Two (2) years or more as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendors and customers preferred
• Two (2) years or more operating forklift equipment preferred
• Equipment certification may be required

DOT Regulated: No

Travel: None

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics