Description
Description
SAIC is hiring an Information Technology Specialist with experience in providing military customers excellent deskside customer service. The position is based in Stuttgart Germany.
Roles & Responsibilities:
Installing, configuring, and maintaining desktop and laptop PCs, and peripherals on NIPR, SIPR and TS networks
Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
Installing operating system software, patches, and upgrades
Providing full lifecycle support of the campus infrastructure including network installation, tuning, testing, monitoring, upgrading, patching, break/fix, defense, and management of the campus routing and switching infrastructures, including network hardware
Removing old equipment and performing data migration to new machines
Installing, maintaining, and assessing current and future telecommunications systems and equipment
Supporting messaging services including email, chat, and VTC sessions on behalf of end users to ensure proper operation
Installing new cable. Terminating and testing new cable. Testing and troubleshooting faulty cable
Analyzing, troubleshooting, and resolving system hardware, software, and networking issues
Troubleshooting and resolving LAN/WAN performance, connectivity, and related network problems
Troubleshooting, analyzing, and isolating the root cause of problems that arise
Recommending courses of action to return impacted systems to full operational status
Strong written and verbal communications skills
Ability to work in a very fast-paced environment
Communicating both orally and in writing, with staff at all levels internally, with oversight agencies, with the private sector and with senior government executives
Qualifications
Required Qualifications:
Bachelor's degree with 2 years of experience or 6 years of in lieu of degree
Must meet DOD 8570 / 8140 Compliance (Security+ or Higher)
CCNA Certification
Active Top Secret clearance with ability to obtain a TS/SCI upon hire
US citizenship
Familiarity with COCOM operations
Desired Qualiications:
CompTIA A+
CompTIA Network+
CCNA
BMC Remedy and Service Now Experience
Apply on company website
Find Connections via Linkedin
