Description
Description
SAIC is seeking an experienced Senior Mobility Device Support Specialist in support of the Special Operations Forces Information Technology Enterprise Contract (SITEC), located at MacDill AFB in Tampa, Florida.
Duties include but are not limited to:
Provisions, manages, maintains, and tracks end user mobile computing devices authorized and assigned to individual personnel for secure and non-secure communications.
Configures and maintains mobile computing devices and associated auxiliary devices as directed by the Government and in accordance with applicable DoD Cybersecurity policies, procedures, regulations, and directives.
Baselines and maintains end user mobile computing device configurations, including STIGs, and maintains configuration control and policy management of devices.
Assists the Government to draft mobile computing policies and procedures, implement and integrate new mobile computing services and technologies, and troubleshoot, repair, and provide logistical support for existing mobile devices.
Interfaces directly with customers to provide training and to resolve issues related to services.
Maintains mobile computing device utilization history, including a review of device and service usage, audits, and reconciliation of utilization.
Coordinates and manages accountability of new equipment, replacement equipment, and upgrades, and tracks the disposition of equipment throughout its lifecycle.
Qualifications
Qualifications:
DoDD 8570.01-M IAT Level II
Have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude.
Strong proactive team player
Years of Experience:
Min 12 years with HS Diploma, 10 years with AS/AA degree, 8 years with BS/BA, 6 years with MS/MA, or 3 years with PHD
Clearance Requirement:
A DoD security clearance at the TS/SCI level is required.
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