Technical Knowledge Manager Job Listing at SAIC in Chantilly, VA (Job ID 2610668)

Description

Description

SAIC is seeking a Technical Knowledge Manager (KM) to help optimize how the organization captures, stores, and shares information to drive efficiency and decision-making. Key responsibilities include creating knowledge-sharing cultures, maintaining internal knowledge bases/repositories, establishing content governance, and utilizing tools to enhance information retrieval and reduce productivity bottlenecks.  

This position requires an active TS/SCI Clearance with Polygraph and is located in Chantilly, VA.

Key Responsibilities and Duties:

• Knowledge Base Maintenance: Organizing, structuring, and updating company intranet sites, databases, or content management systems (CMS) to serve as a single source of truth.
• Content Governance: Developing processes for capturing tacit knowledge (employee expertise) and turning it into explicit knowledge (documentation)
• Culture Building: Driving adoption of knowledge-sharing practices across departments to reduce information silos.
• Performance Monitoring: Analyzing usage metrics (e.g., search analytics, surveys) to evaluate the effectiveness of knowledge assets and platforms.
• Onboarding & Support: Assisting with employee onboarding by ensuring training materials are accessible and up to date.

SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance.
 

Qualifications

• Active TS/SCI clearance with polygraph.
• Bachelors and six (6) years or more of related experience; Masters and four (4) years or more experience; PhD and 0 years related experience
• More than 5 years of experience working with the IC.
• Technical Proficiency: Familiarity with Knowledge Management Software and or Content Management Systems (CMS).
• Information Architecture: Skills in organizing content, content mapping, and establishing documentation taxonomy.
• Communication: Strong writing, editing, and interpersonal skills to collaborate with staff and train users.
• Project Management: Ability to manage projects involving the implementation of new technology or procedures.
• Analytical Skills: Capability to interpret data to refine knowledge strategies.

Desired Qualifications:

• Certificate in Training, Facilitation, Teaching, and/or Knowledge Management Software.
• Extensive experience within the IC supporting multiple missions.