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Company: SAIC
Location: Albuquerque, NM
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

Description

We are seeking a Technical Solutions Specialist to support our customer at Kirtland AFB, NM. As the Technical Solutions Specialist for Prototype Ground Section, will support a task order manager in the daily execution of various activities. You may be given a task (e.g., we just got this tasker from the customer, please work it and let me know when complete) and work it with minimal direction or oversight. You must be able to work independently and figure things out mostly on your own and be able to provide status updates to the task order manager. You should be able to identify gaps or issues, work with the appropriate subject matter experts to diagnose and develop a recommended solution, and then be able to present or "sell" that solution to the customer. You should have an understanding of information technology, in particular networking, and you'll be more successful with a basic understanding of satellite communications. Your role is crucial in maintaining the operation of space systems, and your innovative ideas and problem-solving skills will be highly valued. 

 

Primary Activities

  • Collaborate with project engineering lead, systems engineers and other technical staff to identify, assess, and present options for meeting functional and technical requirements of satellite ground systems, which may include hardware and/or software

  • Work with cross functional teams (networking, systems admins, cyber, hardware, etc.) to develop, integrate, maintain, sustain, and retire legacy satellite ground systems supporting Space Systems Command 

  • Create Engineering Review Board (ERB) and Change Control Board (CCB) presentations to document requirements, present the technical solution, propose the implementation strategy, and propose the test strategy

  • Maintain cognizance over technical activities and schedule milestones within program Integrated Product Teams (IPTs)

  • Participate in technical interchange meetings and reviews

  • Create and maintain system documents such as the Interface Control Document, System Interface Document, network topologies, and data flow diagrams

  • Work with cyberspace engineers to develop, integrate, and maintain a secure network

  • Support tasks to design, analyze, install, manage, and configure advanced LAN and network systems, supporting mission essential systems

  • Support other activities as needed and as requested

Qualifications

Required Skills and Experience

  • Bachelor's degree in a technical field and 10 years of IT technical experience. Will accept 4 years of experience in lieu of degree

  • Active Top Secret or DoE Q clearance with SCI eligibility (must be eligible for SCI indoctrination within first 3 months of start date) and be able to obtain and maintain TS/SCI

  • Minimum 6 years' experience in information technology roles, e.g., help desk, system administrator, hardware specialist, network administrator

  • Demonstrated experience with strong customer service attitude and focus

  • Able to build and maintain relationships and partnerships with stakeholders at all levels

  • Comfortable working in a changing and dynamic environment

  • Demonstrated experience exhibiting strong attention to detail and organizational skills

  • Proficient with MS Office Suite to include Project and Visio, including a strong ability to communicate program status: orally, written and visually

 

Desired Skills and Experience

  • Project Management fundamentals with a focus on building schedules 

  • Familiar with ISO/IEC/IEEE 15288 and the DoD Systems Engineering Guidebook

  • Familiar with IT Cloud Fundamentals 

  • Familiar with collaboration tools such as Jira and Confluence

  • Familiar with supporting components such as firewalls, cryptographic hardware, databases, routing and network-based protocols, and virtualization technologies

  • CompTIA Security + or equivalent certification required for DoD 8570 Information Assurance Technical (IAT) Level 2 compliance and able to obtain environment certification within 6 months of start


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