Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: UI Software Engineer
Locations: Waltham, MA - Atlanta, GA - Evansville, IN - Dallas, TX - Jacksonville, FL - Kansas City, MO - Or San Francisco, CA | Hybrid
Get To Know The Team:
Operated within the SS&C WIT business, Genesis is an all-new investment operations platform that provides extensive asset class and functional support across the front, middle, and back office. Built natively for the cloud with advanced technology, Genesis features an innovative user experience, actionable monitors, notifications, and alerts infused with AI.
About The Role:
The role requires an in-depth knowledge of observability principles and strong experience in implementing the observability stack across infrastructure, data and application layers for real-time, compute-intensive, distributed environments. The Senior SRE Engineer will have a solid understanding of cloud platforms and container orchestration. They will have a comprehensive grasp of incident management and operational risk mitigation and experience in implementing automation frameworks to minimize toil and reduce MTTD/MTTR. They will have proven experience in using infrastructure as code and familiarity with AI-driven operational tooling. Logical thinkers with strong problem solving and communication skills and a desire to effect continuous improvements.
What You Will Get To Do:
- Maintain shared ownership for providing production-level resilience and reliability for business-critical systems.
- Leverage industry-standard observability technologies to provide a centralized view of system and service health.
- Implement and continually improve monitoring and alerting based on harvested logs, metrics, and traces.
- Lead incident response, post-incident reviews and post-remediation improvements.
- Define and establish KPIs, SLIs and SLOs in support of agreed service levels.
- Develop and maintain automation, and leverage generative AI technologies to reduce operational toil, improve MTTD and MTTR.
- Take on new support for additional technical service components as the service evolves.
- Support, mentor, and train SRE Engineers.
- Work with other teams to maintain a sound knowledge of all aspects of the application technical architecture.
- Contribute to building up and maintaining a knowledge base in support of the technical role.
- Maintain an awareness of, comply with, and champion the stated service controls required to achieve audit compliance.
What You Will Bring:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- ITIL foundation level or experience working in an ITIL framework preferred.
- 4+ years of Linux OS and Windows OS systems management experience.
- 4+ years of experience with observability technologies for system monitoring and alerting (e.g., Prometheus, Grafana, Loki).
- 2+ years working in a team environment with operational responsibilities for client-facing applications.
- 2+ years of experience with containerization technologies and Kubernetes.
- Proven scripting skills in at least one of Linux shell scripting (csh, ksh, Bash or Windows PowerShell), Ansible, Terraform or Python.
- Working experience in the use of versatile workload automation/ enterprise scheduling tools such as Airflow.
- Working experience with, and a technical understanding of, NoSQL DBs such as MongoDB/Cassandra and traditional relational DBs such as SQL Server/Oracle/Postgre.
- Working experience in a cloud self-service environment.
- Working experience of LLM or AI usage in monitoring and observability stacks.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location. California: The expected base salary for the position is between 160,000 USD to 180,000 USD. Massachusetts: The expected base salary for the position is between 160,000 USD to 180,000 USD.
In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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