SS&C Technologies Job - 45509775 | CareerArc
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Company: SS&C Technologies
Location: OH
Career Level: Associate
Industries: Technology, Software, IT, Electronics


SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Trade Order Specialist

Locations: Remote AZ, CT, DC, FL, GA, IA, IL, IN, KY, MA, MD, ME, MN, MO, NC, NE, NH, NM, NV, OH, OR, PA, SC, TN, TX, UT, VA, VT, | Hybrid

Get To Know The Team: 

Are you looking for a place that perfectly blends financial services and technology? Do you enjoy problem-solving Do you have 3+ years of experience with equity or fixed-income trading and 3+ years of experience using a trade order management system   At SS&C Advent, we help our clients succeed by solving their technical challenges and providing guidance on using our various software and services offerings. Does the prospect of working in a collaborative, smart, and fun environment excite you? Do you want a career and not just a job? Then you should talk to us.  

Trade Order Specialists go through a training program for up to 8 weeks with a variety of checkpoints built in. Passing exams and final certification as well as proving your ability to perform the job throughout this process, is required to stay employed at SS&C Advent. Will you accept this challenge? 

What we'll provide: 

  • Working daily with a world-class/award-winning trade order management application.
  • Excellent training based on 30+ years of industry experience.
  • Well-defined career paths.
  • Access to technology, such as SQL, UNIX, LINUX.
  • A teamwork-based culture.
  • Issues (low-volume, high-complexity) and assignments that will challenge you daily.
  • Experience working with a number of teams – consulting, relationship management, product management and developers.
  • An environment where you will work directly with clients, team members, and resources across our global office locations to achieve desired results.

Why You Will Love It Here!  

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans 

  • Your Future: 401k Matching Program, Professional Development Reimbursement  

  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 

  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave  

  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity 

  • Training: Hands-On, Team-Customized, including SS&C University  

  • Extra Perks: Discounts on fitness clubs, travel and more! 

What You Will Get To Do: 

  • Provide in-depth technical support for the Genesis Portfolio Management platform by resolving escalated technical and product functionality inquiries by phone, e-mail, and web, in a manner and timeframe consistent with department and team service levels and goals.    

  • Work collaboratively with clients, team members, implementation consultants, and resources across our global office locations to achieve desired results.      

  • Continue internal education, training, and certifications to stay ahead of an evolving technical and financial industry landscape, learn new product releases, and increase value to the company and the client base.   

  • Complete required certifications, lesson plans, and case studies.   

  • Create KB Documentation and publish clear resolutions.   

  • Use tools to replicate, validate and escalate client issues within both staging and production environments 

  • Partner with product managers, developers and relationship managers to understand business workflow of clients and problems 

    Work on projects which provide value to the department, the company, and the client case.  Be part of the training program for new employees.     

What You Will Bring: 

  • Strong customer focus and ability to manage and exceed clients' expectations for support. 

  • Excellent interpersonal skills and ability to work well within a team environment. 

  • Superior troubleshooting and analysis/resolution skills. 

  • Proven aptitude to learn complex technical and theoretical information quickly. 

  • Ability to prioritize and manage multiple complex issues and adapt to different challenges and changing priorities. 

  • An aptitude for understanding complex business problems, and applying creative solutions to their clients' workflows. 

  • Occasional weekend on-call availability needed to satisfy Advent's 24x7 Global support model. 


  • A degree: Accounting, finance, economics, business management, or similar focus. 

  • Experience in equity or fixed-income trading (3+ years).   

  • Experience with Order Management Systems (3+ years), familiarity with the lifecycle of a trade 

  • (Preferred) Working knowledge of (Jenkins, boomi, Postgres DB, Postman, JIRA) 

  • (Optional) Experience with Advent Portfolio Exchange, Advent Moxy and/or Advent Genesis.    

  • (Optional) Working knowledge of general ledger accounting and complex investment types. 

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at


Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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