Business Services Division Director Job Listing at State of Vermont in Montpelier, VT (Job ID 58F7735C-22B4-4)

Description

Overview

Join the Vermont Secretary of State's Office (SoS) as our next Director of Business Services! 

Reporting to the Deputy Secretary of State, you'll oversee all aspects of the Division, including leading a dedicated team of eight responsible for administering and recording all business filings in Vermont, including business registrations, trade name protections, service of process filings, and Uniform Commercial Code (UCC) services. 

You'll have the opportunity to shape the Division's future by strengthening operations, modernizing the newly developed business registration system through technology and automation, and finding new ways to improve services for Vermont's business community.

As a member of the Office's executive leadership team, you'll also help shape policy and legislative priorities, build meaningful partnerships, and contribute to initiatives that make a lasting difference for Vermont businesses. This role offers the opportunity to exercise independent judgment, bring new ideas forward, and make a meaningful contribution to public service.

 

Key Responsibilities:

• Provide strategic and operational leadership for the Division, establishing priorities, developing short- and long-term plans, and ensuring efficient, high-quality customer-focused services.
• Oversee the Division's budget, staffing, personnel matters, and information technology resources.
• Lead, develop, motivate, and support employees while fostering a collaborative workplace that values open communication, respect, teamwork, continuous improvement, and work-life balance.
• Oversee ongoing enhancements to the Division's business registration system, identifying opportunities to streamline processes through automation and collaborating with internal IT resources, state partners, and vendors.
• Build and maintain strong working relationships with colleagues across the Secretary of State's Office, other state agencies, County and Town Clerks, and state, regional, and national business associations.
• Serve as the Division's legislative lead, helping establish priorities, contributing to policy development, interpreting applicable statutes and regulations, and testifying before legislative committees.
• Collaborate with the Participate Secretary, Deputy Secretary, fellow division directors as a member of the executive team, contributing to strategic planning, organizational development, and office-wide initiatives. 
• Monitor regional and national trends in business registration and corporate services and identify opportunities to strengthen Vermont's programs.
• The successful candidate will bring strong leadership and organizational skills, a commitment to public service and collaboration, and demonstrate:
• Strong knowledge and experience in business administration, including budget development, financial management, expenditure monitoring, resource allocation, personnel management, strategic planning, and operational oversight.
• Ability to interpret and apply statutes, regulations, administrative rules, and policies, along with knowledge of business registration and corporate filing operations or the ability to quickly develop a thorough understanding of the Division and its statutory responsibilities.
• Experience working with the legislative process, including developing or responding to legislative proposals, contributing to policy development, and preparing for and providing testimony before legislative committees.
• Experience with technology systems, databases, automation, and business process improvement.
• Excellent written, verbal, interpersonal, and presentation abilities.

Link to full job spec here

Who May Apply

This position, Business Services Division Director (Job Requisition #56121), is open to all State employees and external applicants.
If you would like more information about this position, please contact Brittany Dukette at Brittany.Dukette@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Work is performed in a standard office setting. Occasional travel can be expected, for which a private means of transportation is required.

Minimum Qualifications

Bachelor's degree or higher in accounting, business, public administration, or a related field AND four (4) years or more of work experience providing professional administrative level services to an organization or four years of legal or business experience. 

Preferred Qualifications

Master's degree in business or public administration, or a related field; or JD.  
Experience as a supervisor. 

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

 

•     80% State paid medical premium and a dental plan at no cost for employees and their families
•     Work/Life balance: 12 paid holidays each year and a generous leave plan
•     State Paid Family and Medical Leave Insurance (FMLI)
•     Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
•     Tuition Reimbursement
•     Flexible spending healthcare and childcare reimbursement accounts
•     Low cost group life insurance
•     Incentive-based Wellness Program
•     Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

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