Stine Job - 39138820 | CareerArc
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Company: Stine
Location: Broussard, LA
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description

The Stine family, including 3 generations of Stine family members, together with hundreds of associates, work side by side together toward providing the nation's best home improvement shopping experience and premier preferred workplace of its kind. Our retail and contractor supply locations provide thousands of quality products for new construction, remodeling, and industrial projects. Stine helps customers associates, and families build their dreams!

Appliance Sal

Stine Lumber

Job
Description

Job Title:                    Sales
Associate

Reports To:                Department
Manager

Workers
Supervised
:  None

FLSA Status:              Non-Exempt

EEO Job
Code:          Sales Worker

Safety Sensitive

 

I.          Job Summary

The salesperson interacts with the customer by
greeting and assisting them with their project while in the store or on the
phone.  It is a professional position
requiring knowledge of the building and home improvement industry, personal
skills such as communication, and technical skills such as quoting, and computer
knowledge. Tasks associates with customer service level are required.

 

II.         Qualifications

A. Education: Basic education which includes ability to
competently read and write.

B. Training and
Experience
: Some experience in selling/serving customers and building
materials knowledge is desirable, as well as limited typing and key punch
skills, but not required.

C. Job Knowledge:
Should have general knowledge of the building industry.

D. Physical Demands:
Work requires some physical effort; involves standing, much walking and medium
lifting.  Works in an air-conditioned
environment as well as non-A/C controlled environment.  (Important: This job is classified in the
physical demands section of the job description [Form IV-31] as constant medium
work and occasional heavy work.  This
form must be reviewed with and signed by the applicant. {See Page 2})

 

III.       Essential Duties and Responsibilities

            A. Must be familiar and in compliance with Stine
Policies and Procedures

            B. Serve customers, either store-wide or in
specific departments assigned.

            C. Change price cards on bins, displays, etc., as
necessary.

            D. Rearrange merchandise assortments to keep them
neat, clean, and attractively displayed.

            E. Demonstrate
the use of merchandise when requested or when such demonstrations are
encouraged by the customer.

            F.  Watch for shoppers who may need assistance and
provide needed advice or information.

            G. Take incoming telephone calls.

H. Restock
merchandise displays as they are depleted by customer purchases.

I.  Watch for
shoplifters and take action, in line with company policy, that will discourage
shoplifting.

J.  Assist
customers with the handling of large or heavy items.

K. Advise the
store or department manager of shortages, damages, backorders, etc., using
appropriate forms.

L. Advise store or department manager, as far in
advance as possible, of any desired deviations from assigned work    schedule.

M.        Make price changes, by hand or
mechanically, on merchandise according to price-change sheets, invoices, price
books, etc.

N. Attend store
meetings, training sessions, etc., as arranged by the firm.

O. Remove sales
and promotional displays, prices, etc., and rearrange stock following
promotional events.

P. Keep surplus
stock in warehouse and storage areas neat, clean, and orderly.

Q. Handle
customer complaints as quickly and efficiently as possible.

R. Learn all full
service areas (key making, paint mixing, glass cutting, etc.).

S.  Make recommendations to the manager, or
department manager, when new lines should be added, old lines dropped, basic
stock quantities adjusted, etc.

T. Read trade
magazines, manufacturer literature, sales training courses, etc., to gain new
product knowledge.

U. Make
suggestions for rules or policy changes when such changes would improve sales,
profits, efficiency, etc.

V. Relieve as
cashier.

W.        Handle
special orders for non-stock items.

X. Reorder
merchandise according to established buying procedures and methods.

Y. Build special
merchandise displays for sales, promotions, and other special selling events.

Z. Maintain
departmental inventories at established levels for maximum turnover and
profitability.

AA. Quote prices on outside jobs (deck project,
kitchen remodel, flooring, etc.).

 

The
above duties are not intended, nor should they be considered, a complete list
of responsibilities. Times may arise when additional responsibilities are given
by management as business necessitates.

 

 

Physical Demands and Environmental Conditions

 

Physical Demands and
Environmental Conditions are components of Worker Characteristics. Physical
Demands analysis is a systematic way of describing the physical activities that
a job requires. It is concerned only with the physical demands of the job; it
is not concerned with the physical capacity of the worker. Environmental
Conditions are the surroundings in which a job is performed. To be considered
present, an Environmental Condition must be specific and related to the job.

 

We, at Stine, Inc. have
attempted to classify each in one of five categories, which could involve up to
20 factors in physical demands and 14 factors in environmental conditions. Each
position is performed as a constant routine in the job function or is
occasionally performed. A further definition of each physical demand and/or
environmental condition with the examples can be in the “Handbook for Job
Analysis”: put out by the Department of Labor. This can be reviewed with the
office manager at each store.

 

Constant– MEDIUM WORK

 

Exerting 20 to 50 pounds of
force occasionally, or 10 to 25 pounds of force frequently, or greater than
negligible up to 10 pounds of force constantly to move objects. Physical demand
requirements are in excess of those for Light Work. Also, may include the
following physical demands; climbing, stooping, kneeling, crouching, crawling,
reaching, handling, fingering, feeling, talking, hearing, near acuity and depth
perception, accommodation, color vision and field of vision. Environmental
condition factors may include wet and/or humid, noise intensity level moderate,
atmospheric conditions, exposure to weather, proximity to moving mechanical
parts and working in high, exposed places.

 

Occasional – HEAVY WORK

 

Exerting 50 to 100 pounds of
force occasionally, or 25 to 50 pounds of force frequently, or 10 to 20 pounds
of force constantly to move objects. Physical demand requirements are in excess
of those for Medium Work, Also, may include the following physical demands;
climbing, stooping, kneeling, crouching, crawling, reaching, handling,
fingering, feeling, talking, hearing, near acuity and depth perception,
accommodation, color vision and field of vision. Environmental condition
factors may include wet and/or humid, noise intensity level of loud,
atmospheric condition, exposure to weather, proximity to moving mechanical parts
and working in high, exposed places and may be exposed to toxic or caustic
chemicals.

 

 

es - Sales Associate


Stine is an equal opportunity affirmative action employer and does not discriminate against associates or applicants because of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
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