Manager of Small Business Accounts Job Listing at TCC in Catskill, NY (Job ID 7880-TCC - 10951, 40 Grandview Plz, Catskill, New York, United States of America)

Description

Small Business Account Manager 

This position does require extensive travel and will support all locations within the Region (New York and Pittsburg). Home location to be determined, based on candidates location and proximity to the Region. 

TCC is more than a Verizon authorized retailer…we were named the 2022 Verizon Agent of the Year, a Top Workplace USA in 2023, 2022, and 2021, and a Glassdoor Best Place to Work and National Sales Team of the Year in 2021.  

At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employee, customers, and communities.  

How do we make our customers better?  

Our Small Business Account Managers utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of Wireless.  

How do we make our communities better?  

Our employees support their local communities through the TCC Gives Program. IN support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter and the opportunity to get involved in company support quarterly initiative including: Back Pack Giveaway, Teachers Rock, Veteran Rock and Pet Adoption Rocks.  

How do we make our employees better?  

We create a culture that inspires and motivates each employee to not only reach their performance goals, but to exceed expectations. TCC offers a competitive hourly rate and an uncapped commission structure providing employees the opportunity to achieve their monetary goals.  

As a Small Business Account Manager at TCC you will be a part of a growing culture that focuses on finding value-based solutions for our small business customers. You will also be responsible for building a sales funnel through prospecting, networking, leads, and referrals. This position requires a self-starter who can drive results.  

Core Responsibilities 

• Driving small business account growth within the Region through prospecting new Small Business Accounts
• Connect and build relationships with small business accounts to maintain retention and growth
• Resolve customer concerns in a timely and effective manner 
• Achieve monthly sales quotas set by the business 
• Build relationships within retail locations to effectively educate, coach and train employees on all aspects of business accounts 
• Utilize systems to effectively manage and track small business accounts 
• Provide weekly reporting to leadership on market and store account generation
• Build relationships with Verizon Business Account Managers, conduct meetings as needed and determine small business opportunities  
• Effectively communicate with Verizon Business Account Manager to determine outbound call opportunities
• Ability to travel extensively to meet with Small Business Accounts throughout the Region and within the Retail Locations

Qualifications  

• At least a high school diploma
• Two or more years of relative experience, wireless business sales experience preferred
• Ability to work full time hours (averages 45 hours/week)  
• Ability to work a flexible schedule including nights, holidays, and weekends  
• Ability to travel 100% of the time with reliable transportation and potential overnights  
• Legally authorized to work in the U.S. 

Benefits  

• Average Potential Earnings: $92,000/year
• Earnings Include: Competitive Annual Salary, Uncapped Commission, Monthly Bonuses and Employee Profit Share
• Same Day Pay Options   
• Paid Travel and Monthly Car Allowance  
• Monthly Cell Phone Allowance  
• Career Development   
• Paid Time Off   
• Paid Community Time  
• Paid Employee Matters Day 
• Generous Community Grant Opportunities  
• Medical, Dental, Vision   
• 401K with Company Match   
• Long-Term and Short-Term Disability   
• Critical and Accident Benefits  
• Employee Assistance Program   
• Employee Referral Program 
• Verizon Wireless Discount Options   
• Rewards and Recognition   

Preferred Skills  

• Leadership - Management – Manage – Retail Management – Time Management  
• Customer Service – Customer Care – Customer Support  
• Sales - Outside Sales – Inside Sales – Upselling – Cold Calling – Negotiation Skills
• Organizational Skills  
• Customer Service - Customer Relationships – Engaging Customers 
• Problem Solving – Critical Thinking – Decision Making – Problem resolution  
• Active Listening – Communication Skills  
• Self-motivated – results oriented

A job for which military candidates are encouraged to apply. 

COVID-19 Precautions: Remote interview process Social distancing guidelines in place Virtual meetings Sanitizing, disinfecting, and cleaning procedures in place 

Manager of Small Business Accounts

Equal Employment Opportunity We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.