Description
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: CFO Staff Services Officer V
Job Title: Staff Services Officer V
Agency: Health & Human Services Comm
Department: Forecasting
Posting Number: 14719
Closing Date: 04/11/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $4,523.16 - $7,253.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-21
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 0102,0111,0147,0160,0161,0170,0171,0430,0431,0491,2102,3152,4801,4802,4803,4804,4810,4821,6607,8411
8412,8840,8862,120X,16GX,20C0,2G0X1,30C0,36A,36B,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0
63A,63AX,63G0,63S0,641X,70C,70F,89A,8A200,8U000,90A,920A,920B,92A,92Z,FIN10,F&S,LS,LSS,PERS,PS,SEI11
SEI15,SK,WEPS,YN,YNS
Brief Job Description:
The Staff Services Officer plays an important support role within the Health and Human Services Forecasting Department. The position reports to the director of the Forecasting department in the CFO Division and performs complex administrative support work for the entire team. Work involves leading and assisting with project management and task tracking software or applications, tracking software seats/access and handling renewals, managing calendars and coordination of meetings, preparing meeting materials and documents, coordinating and assisting with human resources responsibilities, and processing/submitting purchase requisitions. Works under general supervision, with significant latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs):
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Leads and assists with project management and task tracking software or applications on a daily basis. Create and maintain recurring project templates, ensure timely creation of projects, ensure tasks are represented appropriately and that dates or other details within each project/task are accurate, archive projects and tasks as appropriate. Assist in monitoring progress of recurring projects and ad hoc tasks including checking status within the department to ensure updates are recorded timely. (25%).
Leads monitoring of department shared inbox and request tracker on a daily basis. Ensures correspondence and task logs are handled timely, works with department staff as necessary to ensure request clarifications are handled and tasks are logged appropriately. (15%)
Monitor or assist with calendars to document department leave, coordinate meetings (including meeting minutes as needed) and availability both internal/external to the department, and to ensure coverage for the department. (10%)
Processes and submits purchase requisitions and software renewals for the department. Maintains record of seats and license details for software/tools used within the department. Assists with securing and understanding training opportunities for the department, including Linkedin Learning or other existing agency resources. (10%)
Maintains or assists with internal and external department SharePoint sites, including the various resources contained within that support the department and agency. (10%)
Coordinates and assists with human resources responsibilities. This includes all activities related to posting and hiring of positions including onboarding or offboarding of staff, position changes or department re-structures, and any other position actions. Aids in maintaining and developing confidential records or personnel documents. Keeps up to date about Human Resources-related policy matters to ensure compliance with State and Federal regulations and make recommendations for policies and procedures to ensure compliance with agency requirements. Prepares or assists in coordinating new employee orientation. (10%).
Coordinates the preparation, development, and routing of senior-level correspondence to assignments such as memos to the Chief Financial Officer or Executive Commissioner (Action, Information, Staff Briefing, etc.). Assists in the preparation of materials for use in meetings and coordinates logistics. (10%).
Other duties as assigned to support the department (10%).
Knowledge, Skills and Abilities (KSAs):
Knowledge of:
Knowledge of office practices and administrative procedures. Preferred knowledge of state government applications but not required.
Skill in:
Skill in the use of Microsoft Office, including Outlook, Teams, Excel, Word, and PowerPoint.
Skill in the use of tracking and/or project management software.
Skill in the use of standard office equipment and software.
Ability to:
Ability to learn and navigate various software tools related to task or project management.
Ability to independently plan, organize, prioritize and manage multiple work assignments to meet deadlines.
Ability to multi-task simultaneous projects.
Registrations, Licensure Requirements or Certifications:
Certifications or training in Microsoft suite, such as Power Platform, Sharepoint or Visio preferred.
Initial Screening Criteria:
Associate's degree at minimum. Bachelor's degree preferred.
Demonstrates strong communication skill and attention to detail based on usage of grammar and format throughout the application process.
One year of experience in various software related to task or project management. Experience can be gained through professional or academic work.
Six months' experience tracking human resource, correspondence or other similar documents.
Project management training preferred.
Additional Information:
This position reports to the North Austin Complex and will be required to work in office two days a week in accordance with HHS telework policy.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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