Description
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Clerk I
Job Title: Clerk I
Agency: Health & Human Services Comm
Department: Client Records Sct
Posting Number: 14489
Closing Date: 04/03/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $2,306.75 - $3,139.75
Pay Frequency: Monthly
Salary Group: TEXAS-A-07
Shift: Evening
Additional Shift: Evenings (Second)
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: San Antonio State Hospital
Job Location City: SAN ANTONIO
Job Location Address: 6711 S NEW BRAUNFELS
Other Locations: San Antonio
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS
Brief Job Description:
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people's lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, two youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
Under the direction of the Health Information Management Supervisor and the Health Information Management Director. Responsible for entry of medical/psychiatric dictation by physicians regarding patient assessment, clinical course, and diagnosis, to document patient care and facilitate delivery of healthcare services. Employee actively participates and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Services: Entire Hospital
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Hours Shift: 2:30pm-11:00pm
Essential Job Functions (EJFs):
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Analyzes requests for medical information, copies, and sends them out in accordance with the facility and departmental policies and procedures. Assists patients, staff and affiliates with records requests for continuity of care purposes as well as other record-related questions
Gathers and sorts medical information and documents received from paper sources and systems and prepares for scanning into the electronic health record.
Creates digital images of paper records/documents and completes quality review prior to storing into the electronic record.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.”
Knowledge, Skills and Abilities (KSAs):
Skills:
Must have medical office/medical record department experience.
Excellent verbal and written communication skills.
Excellent organization and time management skills.
Must be detail oriented and ensure the quality and accuracy of patient records by following state hospital and department policies.
Must be able to use computer programs such as Microsoft Outlook, Word, and Excel.
Knowledge:
Knowledge in the review and spelling of medical/psychiatric terminology
Knowledge with federal and state guidelines governing the use and disclosure of protected health information.
Knowledge in the use of electronic medical records.
Proficient in operating office equipment, including high-volume scanners, photocopiers, and printers.
Abilities:
Must be able to work independently and productively with staff and external contacts.
Must be able to collaborate across departments to achieve timeframe completion objectives and goals.
Must have the ability to exchange ideas and engage in collective problem-solving.
Must be able to provide excellent customer service.
Must be willing to cross-train in other areas of the HIM Department.
Must be able to ensure that no information, facts, or comments learned in the performance of duty are discussed to protect the confidentiality of the patients served and/or Rio Grande State Center.
Must be able to type at least 40 words per minute.
Registrations, Licensure Requirements or Certifications:
If transporting patients, must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
Initial Screening Criteria:
At least one (1) year experience in clerical work.
Must have medical office/medical record department job related experience
Must be experienced in the use of computer programs such as Outlook, Word, and Excel.
Must be able to type a minimum of 40 wpm
Additional Information:
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Must have excellent verbal and written communication skills.
Must be detail oriented and ensure the quality and accuracy of patient records by following state hospital and departmental policies. Must be able to use computer programs such as Microsoft Outlook, Word, and Excel.
Knowledge in the use of electronic medical records. Proficient in operating office equipment, high-volume scanners, photocopiers, and printers.
Must be able to ensure that no information, facts, or comments learned in the performance of duty are discussed in order to protect the confidentiality of the patients served in HHSC.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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