Manager V Job Listing at Texas Health and Human Services in Austin, TX (Job ID 15058-en_US)

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Manager V 
Job Title: Manager V 
Agency: Health & Human Services Comm 
Department: Local Procedure Dev Support 
Posting Number: 15058 
Closing Date: 04/01/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $6,377.50 - $8,581.66 
Pay Frequency: Monthly
Salary Group: TEXAS-B-26 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 
 
 

Brief Job Description:

The Manager V position reports to the Local Procedure Development and Support (LPDS) Director within the Intellectual and Developmental Disability (IDD) Services & PASRR Section and performs advanced senior level managerial work administering the daily operations of the LPDS System Support team. The position works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Responsibilities include supervising program staff; planning, assigning, and evaluating work; establishing goals and priorities; and developing and implementing policies, procedures, and operational guidelines. The Manager V coordinates and evaluates unit business functions; provides technical assistance; oversees productivity reporting, communications, and training materials; and ensures data quality and project timeliness.

The position makes management‑level decisions related to assigned projects, including resource allocation, system design and workflow processes, timelines, and impacts to Local Intellectual and Developmental Disability Authorities (LIDDAs) and individuals receiving services. The Manager V collaborates with leadership and other HHSC areas to improve program operations, serves as a subject matter expert for IDD Services and PASRR, presents project updates to stakeholders, and may conduct legislative analysis and assist with implementation of enacted legislation.

Essential Job Functions (EJFs): 

(35%) Manages system-related projects and quality assurance activities from the program perspective, including planning, implementation, and ongoing monitoring. Exercises independent judgment in decisions related to resource allocation, workflow design, and project timelines. Coordinates with HHSC partners to identify and resolve barriers and ensure goals and objectives are achieved.

(25%) Oversees the collection, organization, and analysis of data to evaluate the effectiveness of projects and operational procedures. Reviews and approves staff-produced data for accuracy and completeness and presents findings to leadership to support oversight and informed decision-making.

(25%) Manages and develops staff by establishing performance expectations, assigning and reviewing work, completing performance evaluations, overseeing personnel actions, and approving leave.

(15%) Manages special initiatives impacting LIDDAs, including oversight of inquiries, complaints, and commissioner and legislative assignments. Conducts legislative analysis to identify programmatic issues and supports implementation of enacted legislation.

Knowledge, Skills and Abilities (KSAs): 

Knowledge of:

• The Texas state system for services and supports for individuals with IDD, including waiver services, residential services, and service coordination
• LIDDA roles and responsibilities and related state and federal laws, regulations, policies, rules, and requirements
• Electronic systems used by state staff and LIDDAs, including Community Services Interest List (CSIL), Texas Medicaid & Healthcare Partnership application‑ Long-Term Care (LTC) Online Portal, and Client Assignment and Registration (CARE)

Skill in:

• Verbal and written communication
• Critical thinking and problem-solving
• Managing multiple priorities and deadlines
• Developing, editing, and maintaining documentation

Ability to:

• Manage and supervise staff effectively
• Make decisions related to resource allocation, workflows, and project timelines
• Analyze and organize data to evaluate project and operational effectiveness
• Establish and maintain effective working relationships and work cooperatively in a team environment
• Communicate complex information clearly, both orally and in writing
• Provide technical assistance and training to staff and stakeholders

Registrations, Licensure Requirements or Certifications: 

N/A

Initial Screening Criteria: 

Graduation from an accredited four-year college or university with major coursework in a field relevant to human services. Experience may be substituted for education on a year-for-year basis.

A minimum of five (5) years of experience working in a direct supervisory or lead role, with responsibility for assigning work and evaluating staff performance, is required. Experience in the field of services for people with IDD is required. Experience with electronic systems used by state staff and LIDDAs such as the CSIL application, LTC Online Portal, and CARE system is preferred.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.