Policy Advisor Job Listing at Texas Health and Human Services in El Paso, TX (Job ID 14467-en_US)

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Policy Advisor 
Job Title: Program Specialist VII 
Agency: Health & Human Services Comm 
Department: P&Q AC Office 
Posting Number: 14467 
Closing Date: 09/09/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $5,797.66 - $7,700.00 
Pay Frequency: Monthly
Salary Group: TEXAS-B-25 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 20% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: EL PASO 
Job Location Address: 401 FRANKLIN AVE 
Other Locations: Austin; Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description: 

The Texas Health and Human Services Commission (HHSC) seeks highly qualified and motivated candidates to fill a Policy Advisor (Program Specialist VII) position within Access and Eligibility Services (AES). AES is driven by its mission to connect Texans to services and supports by helping individuals and families in need of food, medical care, cash assistance and other social services. The Policy Advisor serves as the team lead for the Medicaid for the Elderly and People with Disabilities (MEPD) policy staff who are responsible for coordinating complex policy research and policy development support for MEPD. The MEPD program provides medical benefits to groups of low-income elderly and people with disabilities.

The Policy Advisor is responsible for developing, implementing, and facilitating policy development, which includes, policy handbooks, bulletins, state rules, forms, state plan amendments, and waivers; coordinating and conducting complex policy research on best practices and state options; completing legislative analysis; reviewing, interpreting, and analyzing federal and state statutes, rules and regulations, guidance and procedures; providing options for senior and executive management decision; and effectively communicating policy and research orally and in writing. The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in their work, embracing differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement. 

Essential Job Functions (EJFs):

• Plans and prioritizes policy for MEPD. 
• Develops and oversees the development of policy options.
• Performs advanced research on best practices; complex (senior level) analysis of laws, regulations, and guidance; complex (senior level) analysis of impacts to programs, systems, and operations; and coordination of the development of fiscal impact analysis. 
• Provides guidance, direction, and technical assistance to staff on the team. 
• Prepares high-quality briefing documents, issue papers, correspondence, bill analyses, and memorandum for senior and executive management review and decision-making.
• Prepares and oversees preparation of eligibility policies, agency rules, state plan amendments, and federal waivers. 
• Develops timelines and other project management documentation; and coordination and communication with senior and executive management, staff, and impacted stakeholders.
• Establishes, facilities, and set goals and objectives for multiple policy workgroups and develops and approves work products.
• Workgroups will include staff from all impacted areas within HHS and external stakeholder, as appropriate.
• Seeks guidance from and enters into discussions with federal partners on interpretation of federal statute, rules, regulations, and other guidance.
• Works with stakeholders to provide information and request input.
• Represents AES as a subject matter expert at business meetings, council and committee meetings, legislative meetings, and conferences and seminars. 

Knowledge Skills Abilities (KSAs):

• Knowledge of MEPD or other federal social service programs. 
• Knowledge of state and federal statute, rules, regulations, and guidance relevant to program areas.
• Strong skills in researching, interpreting, and analyzing complex federal and state policies.
• Skill in synthesizing complicated and technical information and translating it into understandable and concise documents and oral presentations.
• Skill in developing and evaluating policies and procedures; assessing risk and developing contingency plans; and making recommendations and decisions.
• Skill in problem solving and independent decision-making.
• Skill in developing creative and workable solutions to complex problems and policy issues.
• Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships.
• Skill in communicating effectively orally and in writing and at presenting information publicly.
• Ability to develop work plans and organize and direct work.
• Ability to prioritize time and manage multiple project deadlines.
• Ability to represent the department as a subject matter expert.
• Ability to plan and assign the work of others.

Registrations, Licensure Requirements or Certifications:

N/A 

Initial Screening Criteria:

• Graduation from an accredited four-year college or university with a bachelor's degree preferred with major coursework in a relevant field (e.g., public policy, social work, and public health); relevant work experience may substitute for education on a year for year basis
• At least 1 Year experience in MEPD or other social service programs and policy
• Expereince in state or federal policy development processes 
• Experience researching, interpreting, and analyzing complex data and policies
• Experience synthesizing complex information and translating it into clear and concise policy documents  

Additional Information:

Occasional travel within Texas is required.
Flexible telework options are available in accordance with HHSC policy.
Applicants selected for hire will be required to pass background and other due diligence checks.

The position may require occasional travel for meetings or training.
This position is posted state-wide and located in Austin. If the selected candidate does not reside within 50 miles of the assigned HHSC AES State Office Headquarters (JJ Winters Complex, 701 W 51st St, Austin, TX 78751), they may not be eligible for reimbursement to HQ based on current travel policies. 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.