Description
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: QIDP Coordinator
Job Title: QDDP Coordinator
Agency: Health & Human Services Comm
Department: Client Services Administration
Posting Number: 15664
Closing Date: 07/05/2026
Posting Audience: Internal and External
Occupational Category: Healthcare Support
Salary Range: $6,000.00 - $8,304.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location: Richmond State Supported Living Center
Job Location City: RICHMOND
Job Location Address: 2100 PRESTON
Other Locations: Richmond
MOS Codes: No military equivalent
Brief Job Description:
Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.
The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!
The QIDP Coordinator works under the direct supervision of the Assistant Director of Programs (ADOP) or equivalent and has the primary responsibility for providing leadership and directions to QIDPs, in collaboration with their direct supervisors, to assure the delivery of quality program services that promotes dignity and respect for the individuals served. The QIDP Coordinator is responsible for working cooperatively with other divisions and departments and for ensuring harmonious working relationships within his/her unit among staff, family members, and other facility employees. The QIDP Coordinator is responsible for planning and coordinating the use of all departmental resources. The QIDP Coordinator is responsible for training and coordination of QIDP services and data processing services. This position, at times may be required to manage a partial QIDP caseload. The QIDP Coordinator performs complex consultative serves and provides technical assistance to Interdisciplinary Team (IDT) members. Some flex time, overtime, evening and weekend work will be required.
Essential Job Functions (EJFs):
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.
Provides leadership and support to all center QIDPs to ensure the delivery of quality services that promotes dignity and respect for SSLC individuals. Provides oversight and monitoring of all QIDP related duties ensuring that professional practices are in compliance with ICF/IID Regulations and the conditions of the DOJ Settlement Agreement. Ensures that QIDP services are delivered in a consistent, standardized manner across the center. This includes routine monitoring and review of Individual Support Plan (ISP) meetings and the related written documents in the electronic health record to provide feedback and support to the QIDPs to improve the quality of their work.
Provides leadership and support to ensure a knowledgeable and competent QIDP department. In conjunction with the Unit Director, the QIDP Coordinator participates in the screening, interviewing, and selection of all QIDP staff. Monitors the work performance of QIDP staff, providing feedback and input to the Unit Director for the performance evaluation of all QIDPs, including disciplinary action when appropriate. Develops and implements strategies to motivate, encourage, and equip QIDP staff. Promotes harmonious working relationships among QIDPs, Interdisciplinary Teams, family members, and other center employees.
Develops, revises, and maintains policies/procedures relating to QIDP duties and the ISP development, implementation, and monitoring process. Ensures QIDPs are knowledgeable of and effectively implementing these practices.
Educates, encourages, and supports all QIDPs through the coordination and oversight of departmental training efforts. This includes coordination of orientation and training for newly hired QIDPs and ongoing training for all QIDP staff on their role. Serves as the SSLCs ISP discipline coordinator and provides training, support, and guidance, as appropriate and when requested, to all staff regarding the ISP process and any revisions or process changes.
Performs complex training, monitoring, tracking, trending, and analysis of data regarding outcomes for SSLC individuals and QIDP/IDT activities. Works together in coordination with other departments to develop and implement processes and practices to ensure positive outcomes based upon data trends and analysis. This includes the development of plans of correction, timely submission of evidence, and participation in the Quality Assurance/Quality Improvement Council.
Participates in various committees and work groups designed to ensure SSLC individuals are receiving quality services and care. Works with other departments to ensure service coordination and consistent development of holistic individual plans. Takes a proactive approach to identifying problems that affect the provision of services. Coordinates efforts to develop solutions and follows-up until problems are resolved. Performs after-hours monitoring and other monitoring duties as assigned to ensure consistent program coordination and implementation. Performs special projects and other duties as assigned. As needed, to ensure continuity, this position may be required to manage a QIDP caseload.
The QIDP Coordinator is expected to participate in mandatory training per HHSC policies and procedures, HIPAA policies, state and federal rules and regulations, ICF-IID regulations, and the requirements in the SSLC's Department of Justice Settlement Agreement in order to provide quality services to individuals served.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills and Abilities (KSAs):
Knowledge of ICF/IID standards, SSLC policy, and the Settlement Agreement with the U.S. Department of Justice (DOJ).
Knowledge of the Interdisciplinary Team (IDT) process.
Knowledge of people-centered planning.
Knowledge of rehabilitation and skills acquisition programs for persons with intellectual disabilities, including program design and collecting and analyzing data.
Knowledge of discipline specific plans and processes such as Positive Behavior Support Plans (PBSP) and Physical Nutritional Management Plans (PNMP).
Knowledge of the role and responsibilities of the QIDP at an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID).
Knowledge of leadership and management tools.
Knowledge of education/training and active treatment methods, tools, techniques, and processes.
Ability to coordinate programmatic and clinical services and supports.
Ability to prepare and maintain records.
Ability to quickly adapt to change.
Ability to communicate verbally and in writing in a clear, effective, concise and constructive manner.
Ability to assess and solve problems.
Ability to work independently and organize/prioritize work, and to work cooperatively in a teamwork situation.
Ability to work harmoniously, assertively, and professionally with staff at all levels and with Legally Authorized Representatives (LARs).
Ability to physically perform direct care work as needed, including emergency procedures.
Ability to plan, assign, train, and supervise the work of others.
Ability to gather, assemble, correlate, and analyze data, and to prepare and maintain records.
Ability to organize and lead group discussions in order to develop the best programming outcomes.
Ability to appropriately delegate, supervise, and motivate.
Ability to solve problems, make decisions, and use good judgement when dealing with critical incidents.
Skill in providing on-the-job training to new staff and recurrent/refresher training to incumbent staff.
Registrations, Licensure Requirements or Certifications:
None
Initial Screening Criteria:
Bachelor's degree from an accredited college or university with a major in psychology, sociology, social work, special education, rehabilitation counseling, or a related human services field such as therapeutic studies (e.g., music, art, occupational, physical therapy), recreation, or a combination of equivalent subject matter. For a related human services field, the transcript must be reviewed for applicable coursework that meets federal guidelines for QIDP designation.
At least three (3) years of experience working directly with persons with intellectual disabilities or other developmental disabilities.
At least one (1) of experience as a QIDP is preferred.
Experience training, leading the work of others or supervising others is preferred.
Additional Information:
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).
Males between the ages of 18 – 25 must be registered with the Selective Service.
All State Supported Living Center Employees are subject to Random Drug Testing.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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