QMU Manager Job Listing at Texas Health and Human Services in Austin, TX (Job ID 14620-en_US)

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: QMU Manager 
Job Title: Manager VI 
Agency: Health & Human Services Comm 
Department: QMP Nurses and Pharm RMS FTE 
Posting Number: 14620 
Closing Date: 03/26/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Practitioners and Technical 
Salary Range: $7,015.16 - $11,864.50 
Pay Frequency: Monthly
Salary Group: TEXAS-B-27 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 30% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 7701 METROPOLIS DR 100 
Other Locations:  
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 
 
 

The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) division seeks a highly qualified candidate to fill the position of Quality Monitoring Unit (QMU) Manager VI in the Quality Monitoring Program (QMP). MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS's mission by performing highly advanced managerial work, leadership, direction, guidance, and daily operations of QMP. 

QMP helps address conditions in Texas nursing facilities (NFs) that could be detrimental to the health, safety and welfare of residents. QMP is not a regulatory program and the QMU staff do not cite deficient practices. QMU prioritizes visits to NFs that have a history of resident care deficiencies, or that have been identified as having a higher-than-average risk of being cited for significant deficiencies in future surveys conducted by the HHSC Long-Term Care Regulation staff.

The ideal candidate thrives in an environment that emphasizes: teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.  

The QMU Manager VI performs highly advanced (senior-level) managerial work administering the daily operations and activities of the QMU. The QMU Manager VI works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. The QMU Manager VI establishes QMU goals and objectives and develops guidelines, procedures, and policies. The QMU Manager VI develops staff schedules, priorities, and standards to achieve department goals, objectives, and functions. The QMU Manager VI is responsible for developing, evaluating, and monitoring QMU budget expenditures. The QMU Manager VI position serves as a back-up to the QMP Director.  

Essential Job Functions:

This position manages multiple business functions and provides oversight to associated staff. The QMU Manager VI evaluates travel expenditures of staff daily to ensure alignment with current budgetary requirements, policies, and procedures. The QMU Manager VI reviews and approves budget requests weekly. The QMU Manager VI implements budget adjustments and operational changes as needed to ensure QMU operates within established budgets. The QMU Manager VI identifies business functions in need of changes and makes recommendations to the department leadership, which includes the Deputy Associate Commissioner, Director III, and Program Managers to improve QMP operations. 35%

The QMU Manager VI serves as the back-up to the QMP Director III. This position reviews and evaluates the impact of proposed federal and state laws on program objectives. This position oversees the implementation of changes resulting from new legislation. The QMU Manager VI prepares and presents qualitative and quantitative productivity reports quarterly to QMP Director III and Deputy Associate Commissioner. 35% 

The QMU Manager VI manages the day-to-day activities of the QMU in the Quality Monitoring Program (QMP). Provides professional oversight and guidance to QMU staff, including management and professional level staff, to ensure compliance with the policies and procedures of the program and agency. The QMU Manager VI provides technical expertise and guidance for the recruitment, hiring, and training of all QMU staff. The QMU Manager VI completes performance evaluations, offers coaching and discipline, terminations, and separations for direct reports. The QMU Manager VI ensures direct reports complete required trainings to be in compliance with policies of the program and agency. The QMU Manager VI oversees staff development plans, productivity, and performance. The QMU Manager VI develops and approves staff schedules. 20%

The QMU Manager VI oversees special projects and the implementation of special initiatives. The QMU Manager VI develops, reviews, updates, implements, and monitors compliance program policies and procedures, rules, and regulations using a systematic approach in evaluating QMU functions and activities. The QMU Manager VI identifies and provides input in the development of evidence-based best practices for staff to present and work with nursing facilities. 10%

Registrations, Licensure Requirements or Certifications: 

• Unencumbered Registered Nurse or Registered Pharmacist  

• This position may require use of a personal motor vehicle to complete job functions. This position requires a reliable motor vehicle, a current, valid Texas driver's license and valid insurance. Applicants must provide proof of insurance and license.  

Initial Screening Criteria: 

• Experience with Nursing Facility rules and regulations and monitoring practices.
• Experience in best practices for Nursing Facilities.
• Excellent written communication as observed by detail and completeness of information provided on the state application.
• Is an unencumbered Registered Nurse or Registered Pharmacist.   

Knowledge Skills Abilities:

• Knowledge of HHSC policies and procedures.
• Knowledge of federal and state regulations for nursing facilities.  
• Knowledge of principles of nursing, nutrition and/or pharmacy practices especially as related to the geriatric population.  
• Knowledge of senior level management principles and strategic planning techniques, including analysis, planning, measurement, and achievement of established goals.  
• Skill in managing multiple priorities without jeopardizing deadlines or systems.  
• Skill in presenting complex concepts and information.  
• Skill in collecting and analyzing complex data, evaluating information, and drawing logical conclusions and providing results in a report format.  
• Ability to manage program activities.  
• Ability to establish, implement, and evaluate program goals and objectives.  
• Ability to devise solutions to administrative and personnel issues.  
• Ability to prepare and implement performance plans and conduct evaluations.  
• Ability to plan, assign, and supervise the work of regional staff.
• Ability to communicate effectively both orally and in writing.  
• Ability to consistently meet deadlines in a timely and reasonable manner.  
• Ability to work with and maintain confidential records, files, and information.  
• Must be able to travel up to 30% of the time.  

Additional Information: 
Information on application must clearly state how applicant meets initial selection criteria in the summary of experience section of the application.

Resumes will not be accepted in lieu of an application. 

Agency salary policy, budget, and candidate's qualifications will dictate final salary offer. 
 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.