Team Lead Job Listing at Texas Health and Human Services in Austin, TX (Job ID 14891-en_US)

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Team Lead 
Job Title: Auditor V 
Agency: Health & Human Services Comm 
Department: INSPECTIONS 
Posting Number: 14891 
Closing Date: 03/31/2026 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Range: $7,015.16 - $8,000.00 
Pay Frequency: Monthly
Salary Group: TEXAS-B-27 
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 3402,3404,3408,3451,8844,310X,36A,36B,651X,65FX,6F0X1,70C,751X,87Q0,8I200,FIN10,F&S,SK 
 
 
 

Initial Screening Criteria

• A high school diploma or GED and at least twelve (12) years of work experience in auditing, inspection, evaluation, research, investigation, or another field related to the job functions as determined by the hiring manager

        -or-

• A bachelor's degree from a college or university with major coursework in auditing, information technology, social science, finance, public policy, public or business administration and management and at least five (5) years of experience in inspection, investigation, auditing, evaluation, research or another field related to the job functions as determined by the hiring manager.
• An advanced degree from an accredited institution of higher education may be substituted for two (2) years of required experience at the hiring manager's discretion.

Section 1 - Job Description 

• The Team Lead (classified as Auditor V) performs highly advanced and managerial (senior-level) inspection and evaluation work as well as organizational and policy analysis under minimal direction with extensive latitude for the use of initiative and independent judgment for the Health and Human Services (HHS) Office of Inspector General (OIG) Audit and Inspections Division.
• Conducts inspections, evaluations, assessments, and reviews in accordance with the Council of the Inspectors General on Integrity and Efficiency - Quality Standards for Inspection and Evaluation.
• Work involves managing all aspects of an inspection, assessment, review or evaluation, including the planning, execution, reporting, and wrap up phases of each assigned project. The Team Lead assigns and oversees daily work activities for teams engaged in specific work assignments, develops final project scope and objectives, and establishes project timelines.  Also contributes to the development and evaluation of the performance of staff assigned to  projects.
• Work includes analyzing systems, policies, and procedures by collecting and analyzing historical, current, and projected data to identify problems and propose solutions to challenges identified.
• The Team Lead leads project-level risk and controls assessments, develops and executes work programs, and leads all verbal and written client communications. The Team Lead proposes solutions to challenges identified through research and analysis and provides recommendations to the division director and manager. Conducts root cause analysis and focuses recommendations on addressing those root causes. Identifies and evaluates trends and recommends potential solutions, including suggesting policy and procedure revisions. Oversees the development and preparation of reports, studies and special projects to make recommendations for program and policy changes. 
• In addition to project management responsibilities, the Team Lead may represent the OIG Audit and Inspections Division at meetings, interact with internal and external stakeholders, and participate in work groups.
• Performs other duties as assigned.
• This position is eligible for a hybrid work schedule at the discretion of the hiring manager.

Section 2 - Tasks and Standards

Essential Job Functions

EJF 1: (45%)

• Manages highly advanced inspections, assessments, reviews and evaluations of Health and Human Services (HHS) system programs, policies, and processes. Assigns and monitors the daily activities of team members assigned to the project to ensure project objectives and timelines and adherence to standards, and OIG Audit and Inspection Division policies are met.
• Conducts and guides teams in conducting qualitative and quantitative research and analysis to identify and evaluate issues and trends. Conducts root cause analysis to recommend potential solutions, including suggesting policy and procedure revisions.
• In coordination with the Manager and Director of Inspections, establishes objectives and scope of work; prepares and reviews planning documents, including engagement letters and work plan; and conducts entrance conferences with agency and client management to discuss objectives and scope.
• Prepares and supervises the preparation of working papers; provides instruction for the accomplishment of objectives; and promotes efficient and effective utilization of resources. 
• Applies critical thinking and problem-solving skills and guides project team in the applications of these skills.
• Assigns and reviews work performed by teams.  Performs and oversees the performance of first-level review to ensure (a) procedure steps are complete, (b) calculations and formulas are accurate, (c) documentation obtained during the project fully supports reported conclusions, findings, and recommendations, and (d) evidence is documented and hyperlinked to related working papers in accordance with OIG inspection policy and professional standards. Writes coaching notes in TeamMate as necessary to document supervisory review has been performed.

EJF 2: (35%)

• Communicates project status, results and conclusions verbally and in writing with all levels of management to include periodic project status meetings, key written deliverables presented to client management, and briefings for executive management on project results and recommendations.
• Conducts status meetings throughout the project to communicate potential results, issues, and significant control weaknesses identified in areas being inspected to promote transparency and communication of project results and conclusions prior to issuance of draft reports, particularly those that require coordination across divisions, agencies, or contractors.
• Prepares draft reports, including results, conclusions, issues, and recommendations, and presents results and conclusions to contractors, providers, and agency management during exit conferences.
• Oversees the submittal of appropriate management responses when submitted, completes final reports and coordinates final review and distribution of reports.
• Ensures draft and final reports (a) are clear and concise, (b) fairly and accurately present results and conclusions relevant to the project objectives, and (c) are supported by sufficient and appropriate evidence.

EJF 3: (15%)

• Communicates project-level performance expectations to staff.
• Evaluates and provides constructive feedback to staff about their performance on assigned projects on a regular basis throughout the project and as necessary.
• Communicates staff performance timely and shares project performance information with management when needed for annual performance appraisals.

EJF 4: (5%)

• As assigned, coordinates and plans the development, implementation, and execution of special projects and other initiatives designed to achieve the overall mission, goals, and objectives of the OIG.
• Conducts research and analysis and writes and edits ad hoc reports at the request of management to assess trends and issues relevant to OIG work.

Knowledge, Skills, and Abilities

Knowledge, skills, and abilities critical to successfully perform in this position:

Knowledge of: 

• Health and Human Services programs, functions, and systems including related local, state, and federal laws and regulations.
• Operational internal controls.
• Professional standards for inspections and evaluations (Council of the Inspectors General on Integrity and Efficiency Quality Standards for Inspection and Evaluation).
• OIG statutes, regulations, policies, and procedures.
• Disclosure and privacy laws.
• Organizational development and management concepts and practices.
• Research and data collection techniques.
• Research and analysis of qualitative and quantitative data.  
• Performance metrics

Skill in:

• Analyzing and evaluating complex program rules, regulations, policies, procedures, performance, and compliance.
• Problem solving including analysis, identification, planning and evaluation.
• Conducting research, collecting and analyzing data, and drawing logical conclusions.
• Effective writing and verbal communication to clearly conveying information for a variety of audiences.
• Mastery of English language grammar and punctuation.
• Using software applications to conduct work and evaluate business operations and systems, such as TeamMate, Word, Excel, Acrobat, and MS Teams.
• Managing multiple and competing priorities while meeting timelines.
• Working collaboratively and cooperatively with diverse groups
• Interpersonal relationships, including ability to work with people under pressure, negotiate among multiple parties, and resolve conflicts.
• Building and maintaining effective and collaborative working relationships with a variety of individuals and groups internally and externally to HHSC IG.
• Experience evaluating program performance and compliance
• Examining and evaluating operations and developing and re-engineering operating strategies, systems and procedures.
• Presenting issues and recommendations verbally and in writing
• Writing in a clear and concise manner and in conveying information appropriately for a variety of audiences
• Composing, reviewing and editing written communication to adhere to accepted styles and guidelines.
• Collecting, analyzing, summarizing, and reporting qualitative and quantitative data.

Ability to:

• Plan, assign, and supervise the work of others.
• Convey information appropriately for a variety of audiences using concise written and verbal communications
• Compose, review, illustrate, edit, and summarize documents, materials, and reports
• Make timely and effective decisions and produce results through planning, implementation of policy and processes, and monitoring of performance and corrective actions
• Demonstrate, promote, and support creative and critical thinking skills
• Effectively explain, advocate, and express facts and ideas, and negotiate with individuals and groups, internally and externally
• Use performance measures and data to make recommendations for improvement
• Conduct research of federal and state regulations for compliance and revision of policy and procedure.
• Build, establish, and maintain effective working relationships and coalitions.
• Communicate effectively, both orally and in writing.
• Determine informational needs, collect and analyze information, and devise and prepare analytical reports.
• Develop and deliver both verbal and written presentations.
• Program planning, development, implementation, and leadership skills.
• Make administrative and procedural decisions using sound professional judgment.
• Demonstrate professional knowledge and operational expertise within designated area of program focus.

Additional Information

The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.

OIG will request that all candidates complete an in-basket skills assessment. Failure to respond to the request could disqualify an applicant from the interview process.  

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.  

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.  If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.  If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. 

The hired candidate must be willing to reside within 50 miles of the headquarters building of the Office of Inspector General in Austin, Texas.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.