Unit Clerk Job Listing at Texas Health and Human Services in Pollok, TX (Job ID 14657-en_US)

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Unit Clerk 
Job Title: Clerk II 
Agency: Health & Human Services Comm 
Department: Timber Hill - Admin 
Posting Number: 14657 
Closing Date: 03/23/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $2,481.75 - $3,404.91 
Pay Frequency: Monthly
Salary Group: TEXAS-A-09 
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: Lufkin State Supported Living Center 
Job Location City: POLLOK 
Job Location Address: 6844 N US HWY 69 
Other Locations: Pollok; Lufkin 
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X 
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS 
 
 

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Clerk II is responsible for maintaining an efficient and well-organized Unit Office. The Clerk II performs moderately complex secretarial work involving answering correspondence, distributing mail, maintaining records and filing and preparing routine reports. The Clerk II functions as the Unit Receptionist and oversees the overall operation of the Unit office. Under the direction of the Unit Director, The Clerk II works under general supervision with moderate latitude for the use of initiative and independent judgement.

The Clerk II must be able to read, type and write reports in English.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

• Effectively performs routine secretarial duties and serves as the Unit Receptionist.
• Effectively ensures that the appropriate unit supplies and purchases are obtained utilizing state and local procedures   and methods.
• Maintains effective communication with Unit Director and acts as liaison between Unit Director and both unit staff and campus departments. Works harmoniously that result in a cohesive and productive work environment.
• Complete all assigned documentation accurately and comply with annual training requirements.
• Must be able to read, type and write English.

• Must be familiar with Microsoft Office programs such as Excel, Work and Outlook.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligation for disaster response and/or recovery or Continuity of operations (COOP) activation. Such participation may require alternate shift assignments and/or pattern or location. Possibility of shift hour changes that may include weekends and/or holidays.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of business English, spelling, punctuation, arithmetic and office procedures.
• Knowledge of data processing, calculator and other forms of electronic equipment.
• Knowledge and use of personal computer and facility associated software.
• Skilled in machine transcription to take and transcribe dictation, facsimile machine and telephone.
• Able to: Organize files and maintain neat records, work independently, communicate both orally and in writing.  

Registrations, Licensure Requirements or Certifications:

Must possess valid Texas driver's license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver's license must provide an original certified driving record from the state of driving licensure.  Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria:

High School Diploma or GED. 

Knowledge and skill in the proficient use of a personal computer is preferred.

Some experience maintaining records, files, documents, and/or spreadsheets.

Knowledge of Unit policy and procedures is preferred.

Skills and abilities in the areas of spelling, punctuation, grammar, and mathematics is preferred.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.