Description
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: WIC Nutrition Education Business Analyst
Job Title: Information Technology BA III
Agency: Health & Human Services Comm
Department: WIC Salaries
Posting Number: 13627
Closing Date: 02/24/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $9,508.25
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations: Austin
MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM
IT,Z Prefix
Brief Job Description:
Performs highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Work involves overseeing and monitoring the development of system requirements and project deliverables for the Texas Management Information System (MIS) and the WIC client portal. Analyzes program nutrition education needs and trends and makes recommendations for strategic system improvements. Monitors federal and state mandated requirements ensuring that the MIS complies with the requirements. Provides expert recommendations for system enhancements. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs):
(35%) Subject matter expert (SME) of the nutrition education related MIS and WIC client portal features. Duties include making decisions based on user feedback and business requirements. Oversees the development and review of complex requirements, project deliverables, design document plans, and comments for vendor application partners. Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to developers for enhancements to production. Consults and escalates project decisions to the project stakeholder for final decisions and approval of complex project deliverables.
(35%) Leads and participates in the planning, development and implementation of nutrition education related WIC MIS and WIC client portal features. These include monitoring Power Business Intelligence (BI) reports, and making recommendations for classes, resources, and nutrition notes. Utilizes quality assurance techniques to identify gaps and to prioritize program efforts. Oversees all nutrition education updates related WIC MIS and WIC client portal features including making changes to reflect current offerings on TexasWIC.org. Maintains master data relating to classes and online resources (web articles) on TexasWIC.org and Breastmilkcounts.com as well as other public-facing URLs from approved external websites. Updates master data related to group classes as needed. Serves as a liaison between the WIC client portal and WIC MIS teams and the Nutrition Education branch team, communicating technical issues in plain language to support overall improvement of WIC services.
(15%) Develops training curriculum and conducts training sessions to State Agency SMEs and WIC local agencies related to WIC MIS and WIC client portal enhancements and processes. Serves as the SME for questions and feedback from WIC local agencies and provides technical assistance as needed.
(10%) Develops and reviews test cases for User Acceptance Testing. Reviews release notes and provides feedback prior to implementation in production. Proactively identifies potential project risks and provides strategies for mitigation to the developers. Reviews and responds to requests and inquiries from Texas WIC local agencies, USDA and other external customers.
(5%) Other duties as assigned include but are not limited to actively participating and or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. May include alternate shift pattern assignments or location.
Knowledge, Skills and Abilities (KSAs):
Knowledge of:
Local, state, and federal laws relating to the WIC program.
Business and management principles involved in strategic planning.
Public health nutrition.
Skill in:
Organization.
The use of word processing equipment and software to include Microsoft Word package and Excel.
Analyzing and evaluating complex information technology applications, policies, and issues.
Developing creative and workable solutions to complex problems and issues.
Ability to:
Analyze and interpret technical information including regulations, policies, and automation system documentation/specifications.
Exercise sound judgment in making critical decisions.
Supervise the work of others.
Work independently and handle multiple assignments simultaneously.
Work productively on a team with a variety of individuals.
Communicate effective verbally and in writing.
Organize, prepare, and lead team meetings with various levels of leadership.
Bring teams to consensus on various programmatic issues.
Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
1.At least 2 years' experience providing training.
2.Experience developing and conducting research with a target audience
3.WIC Experience (State and/or WIC clinic experience), preferred
4.Bachelor's or master's degree in nutrition or public health, preferred.
5.Registered dietitian, preferred
Additional Information:
N/A
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Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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