Description
OVERVIEW
Discover the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our E-commerce associates sit at the cutting edge of our efforts to reimagine the future of retail. Through a full suite of new and emerging technologies, this team is creating an enhanced buying experience for guests who crave simplicity, choice, personal insights and the joy of discovery. With greater interactivity. Inspired applications of big data, AI and UI/UX. And creative that persuades and delights. All of this, with the opportunity to experience smart ideas come to life.
At Ulta Beauty, we're forever imagining. Forever striving. Forever investing in next-gen—with deep and rich opportunities for ongoing learning, growth and advancement. We encourage you to take control of your career and set your own ceiling. For curious and big-picture thinkers who can flex to the need and who want to stretch themselves through courage and conviction, Ulta Beauty provides an environment perfectly suited to your ambitions. Let's build brilliant together.
THE IMPACT YOU CAN HAVE:
The Marketplace Onboarding Specialist is responsible for the daily execution of seller onboarding and seller performance management ensuring efficient onboarding to UB Marketplace, and best in class customer experience.
YOU'LL ACCOMPLISH THESE GOALS BY:
- Work closely with Mirakl (3rd Party integrator) to successfully launch new sellers on the marketplace platform.
- Assist new sellers with account setup, providing support for any issues they encounter, and educating them on best practices to ensure their success
- Conduct seller surveys to identify and prioritize potential marketplace sellers.
- Collaborate with merchants to secure seller agreements to expand the marketplace program.
- Contribute to on-site onboarding kick-off meetings for all new marketplace sellers.
- Support sellers through catalog and offer creation.
- Work with category managers and marketplace sellers on item forecasting.
- Maintain all policies, guidelines, procedures, and onboarding documentation to reflect current and future business requirements.
- Work with sellers to gather feedback to continuously improve the onboarding experience.
- Monitor and action daily seller compliance metrics (Delinquent orders, fill rates, delivery issues).
- Partner with sellers to triage fulfillment issues and improve overall performance.
- Partner with sellers and internal teams to add new assortment to the UB Marketplace.
- Develop and manage brand performance reporting.
ESSENTIALS FOR SUCCESS:
- Bachelor's degree preferred or equivalent experience
- Demonstrated organizational skills with the ability to manage multiple projects and maintain strict deadlines
- Proficient in Excel
- Strong analytical skills
- Ability to work in a fast-paced, dynamic environment
- E-commerce, Merchandising, or Customer Service experience is a plus
- Direct-to-Consumer experience
- Effective verbal and written communication skills
- Ability to work as part of a team and interact effectively with others
The pay range for this position is $57,300.00 - $75,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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