Akamai Program Manager Job Listing at University of California in Santa Cruz, CA (Job ID 69007)

Description

JOB POSTING

This is a Contract appointment, ending August 31, 2025.

THIS POSITION IS BASED IN HILO, HAWAII. 

• The Akamai Internship Program is led by the Institute for Scientist & Engineer Educators, a unit of University of California Observatories, in partnership with University of Hawaiʻi at Hilo, where the incumbent will have an office. This position is eligible for partial remote work during some times of the year; however, when programs or events are running the position is fully in-person. The position requires frequent travel when the internship program is running, for associated events, meetings, and for recruiting applicants, with spring-summer requiring monthly travel up to 30% of the time and fall-winter a monthly average of 15% time. Travel is generally across the state of Hawaii and to Santa Cruz, California. Travel includes driving to internship sites and other destinations. As a result, the candidate must hold a license enabling them to drive in the state of Hawaii.

Position includes work of occasional or frequent evenings and/or weekends, depending on the season.

NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website. 

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD.  Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 06-17-2024

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Institute for Scientist & Engineer Educators (ISEE) is part of the University of California Observatories (UCO) and prepares early-career scientists and engineers to be productive educators and professionals, with graduate students being the primary ISEE audience. ISEE includes a suite of programs focused on effective and inclusive teaching, including mentoring, and also includes training in professional skills such as communication, teamwork, collaboration, and leadership. The Akamai Workforce Initiative, which includes the Akamai Internship Program, a mentor training workshop, and other workforce development activities in Hawaii, is led by ISEE in partnership with the University of Hawaii at Hilo.

More information can be found at: https://akamaihawaii.org

JOB SUMMARY

The Akamai Program Manager will be responsible for the day-to-day operation of the Akamai Internship Program, as well as other related programs offered through the partnership of University of California Observatories (UCO) and the University of Hawaii at Hilo (UHH). Management of programs includes recruitment, application, selection, and placement of program participants. The Akamai Internship is aimed at workforce development for astronomical facilities in Hawaii. The Program Manager uses their technical and scientific background to help prospective mentors scope out potential internship projects, match applicant qualifications to projects, and coach interns on formally presenting project results. The Program Manager may work on related programs, which are all aimed at college level and above, and are run outside of the formal classroom. The Program Manager works under the direction of the Director of the Akamai Workforce Initiative at UCO, with co-supervision from the Associate Director at UHH.

APPOINTMENT INFORMATION

Budgeted Salary: $82,300 - $117,000 / Annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Days, occasional Weekends and Evenings

Employee Classification: Contract appointment 

Job End Date: 08/31/2025, with the possibility of extension

Work Location: Hilo, Hawaii - University of Hawaiʻi at Hilo 

Union Representation: Non-Represented

Job Code Classification: 004330 (ACAD PRG MGT OFCR 3)

Travel: Up to 25% of the time

JOB DUTIES

30% - Program implementation

• Works in a collaborative manner with others on the ISEE team, which includes other staff, faculty, contractors, and volunteers to manage and share tasks involved in implementing the internship and other programs or workshops
• Applies organizational skills and project management practices to organize details and anticipate problems required for a smoothly running program
• Serves as point of contact for program participants while program is running
• Conducts site visits at organizations who are hosting interns to evaluate interns' overall experience
• Trains interns in oral and written communication, including both formal and informal communication practices
• Demonstrates good judgment in notifying the Director of any participant health and safety issues while program participants are under auspices of program

20% - Program announcement and applicant recruiting

• Applies project management practices to identify and complete tasks required to announce details of programs and open application, including dates, facilities eligibility, selection criteria, housing, transportation, and description of program experience
• Establishes connections and visits college courses, faculty, clubs, and student organizations to generate interest that translates to a diverse and qualified applicant pool
• Monitors applications, follows up, answers questions, adjusts recruiting strategies as applicant pool is developing

15% - Identification of projects and mentors

• Works closely with mentors at observatories and other tech organizations to identify and describe projects that will provide a good training experience for an undergraduate intern, including projects in the following fields: mechanical engineering, electrical engineering, computer science, astronomy, physics, electronics, IT/networking, and other STEM disciplines
• Visits prospective internship sites and mentors to evaluate suitability for a good internship experience

15% - Participant selection and acceptance

• Reviews intern applications, evaluates qualifications, and makes recommendations in relation to projects that fit their skills and interests
• Evaluates and monitors logistical aspects of internship placements, such as housing, transportation, and funder requirements

10% - Coordination of short courses

• Coordinates a team of instructors to teach a one-week internship training course, and other workshops or short courses
• Applies knowledge of effective and equitable teaching and mentoring practices to develop training sessions, workshops, and other program component

10% - Program infrastructure and administration

• Participates in ISEE staff meetings and planning, and utilizes ISEE's existing program management infrastructure.
• Works with ISEE team to identify facility and meeting room needs
• Uses administrative skills to perform related miscellaneous task

REQUIRED QUALIFICATIONS

• Bachelor's degree in an observatory related STEM field such as engineering, computer science, astronomy or physics and/or equivalent experience/training
• Thorough knowledge of training, teaching, or mentoring college-level or early career people pursuing STEM degrees
• Thorough knowledge of the challenges and barriers that people from a diverse backgrounds, including those from marginalized groups, need to overcome to succeed in entering and advancing in a STEM career
• Experience participating or assisting with training programs that operate outside of formal education systems
• Strong interest in observatories and astronomy in Hawaii, and contributing to local workforce development for the observatories that taps into the diverse population of the state, including underrepresented and underserved groups.
• Thorough analytical skills to manage application, selection, and placement processes, demonstrating organization and problem-solving skills.
• Thorough knowledge and skills in formal and informal STEM communication practices
• Strong organizational and collaborative skills
• Thorough knowledge and skills with Google suite, including Drive, Gmail, Docs, Sheets, Forms, and Slides

PREFERRED QUALIFICATIONS

• Advanced degree in an observatory related STEM field such as engineering, computer science, astronomy or physics and / or equivalent experience / training
• Thorough knowledge of applying adult learning theories and what is known about creating equitable learning environments
• Experience managing training programs that operate outside of formal educational systems
• Experience at an observatory or tech organization
• Experience with any the Akamai Internship Program, and/or one of ISEE's other programs, such as the Professional Development Program, Mentor Workshop, or AstroTech and/or equivalent STEM training programs

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate has the option to work a hybrid work schedule. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
• Ability to work a variable schedule including evenings and weekends.
• Ability to respond to emergencies after hours as necessary.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel to multiple work locations on and off campus.
• Ability to travel nationally.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
• Other special conditions of employment that apply to this position: Position will be located at University of Hawaii at Hilo, Hawaii. Position requires travel within the state of Hawaii, to California, and possibly other national locations. Must possess a valid license to drive in the state of Hawaii.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination