Description
Responsibilities include but are not limited to:
- Fraud Technology & Monitoring -- manage and enhance fraud monitoring across Payments (ACH, wire, check), Digital onboarding and account opening, Online and mobile banking channels.
- Evaluate monitoring effectiveness, alert quality, and coverage, identifying gaps and driving improvements in detection and response capabilities.
- Develop and enhance dashboards and reporting, managing KRIs across referrals, cases, losses, controllable events.
- Collaborate cross-functionally with teams across first, second and third line to drive execution on enhancements and remediation efforts and ensure system alignment with risk objectives.
- Provide clear, actionable insights and recommendations for senior leadership.
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