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Company: Valley Bank
Location: St. Petersburg, FL
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services

Description

Responsibilities include but are not limited to:

  • Lead and develop loan servicing team, including training, performance management, staffing, and fostering continuous improvement.
  • Direct daily servicing operations for complex loan types (C&I, CRE, participations, syndications), covering booking, funding, payments, draw requests, payoffs, and account maintenance.
  • Ensure compliance with federal/state regulations, internal policies, and controls; serve as liaison for audits and regulatory reviews.
  • Analyze workflows and implement process improvements or automation initiatives to enhance efficiency and accuracy.
  • Act as primary liaison with lenders, relationship managers, participating banks, and borrowers to resolve complex, time-sensitive issues.
  • Oversee reporting and data integrity, including management, board, investor, and regulatory reports, tax forms, and collateral documentation. Support audits and quality control reviews.


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